Stuck & Frozen at installation: Help??

nate_289d518d9cnate_289d518d9c Posts: 40
edited December 1969 in New Users

Ran installation several times.
Opens with a figure (basic female) not indicated in start-up video
None of the menu buttons do anything when clicked, including file,
EVERYTHING IS TOTALLY LOCKED UP
++++NOTE IMAGE ATTACHED

I have tried running as administrator, rebooting, re-installing, un-installing, reinstalling again and again
It opens locked as the image attached shows and no clicking of any menu items has any effect whatever
YES - using the installer as instructed.

DAZ ticket was submitted
Only reply was to read their FAQs - which I did before submitting the ticket

I run Poser, ZBrush, Photoshop, Corel Painter, Rhino 3D and various 3d programs with no problems or issues
I've done commercial illustration and graphics for over 30 years
http://www.artpixelstudios.com

dazissuesX.jpg
1581 x 1172 - 407K

Comments

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    Go to Window > Workspace > Select Layout > City Limits, and that should bring you back to a default layout.

    Have you tried selecting any of the options on that top menu?

  • nate_289d518d9cnate_289d518d9c Posts: 40
    edited December 1969

    Thanks... seems the major issue is my Wacom pen-tablet.
    All other apps (zbrush, photoshop, poser, painter) accept both the mouse and the pen
    Apparently DAZ only likes the pen... simply stupid... perhaps I will find some setting to make adjustments to this.
    Just happy to get the program running...
    Lots to learn now...

  • nate_289d518d9cnate_289d518d9c Posts: 40
    edited December 1969

    SOLVED... THANK YOU!

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