ASUS I9 ZenBook Pro Cannot Launch Daz3D (SOLVED)

eprenticeeprentice Posts: 5

I have the New Asus I9 Lpatop with the ScreenPad Display.  I cannot launch Daz3d at all.  It will get through the splash screen that loads all the plugins but then crach when the program starts to laod

PC SPECS:  Running Latest Win10

ASUS ZenBook Pro 15 Laptop with Innovative Screenpad, 15.6” UHD 4K Touch, Intel Core i9-8950HK, NVIDIA GeForce GTX 1050 Ti, 16GB DDR4 RAM, 512GB PCIe SSD, Backlit KB, Windows 10 Pro, UX580GE-XB74T

 

ERROR MESSAGE

DAZStudio.exe caused ACCESS_VIOLATION in module "C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2f24486b42920c1d\igdrcl64.dll" at 0033:000000005913458E, GTPin_Init()+664942 byte(s)

 

Has anyong else had this issue?

Thanks for any help

Post edited by eprentice on

Comments

  • SimonJMSimonJM Posts: 5,997

    Id the on-board gra[phics enabled or disabled - that looks (to me, at least) as if it is to do with that, so whateevr it is, swop it to the other?

  • SimonJM said:

    Id the on-board gra[phics enabled or disabled - that looks (to me, at least) as if it is to do with that, so whateevr it is, swop it to the other?

    Thanks for the reply Simon.  Yes it has the Intel Chip and the GEFORCE GTX 1060 Chip I think.  I did go to the Nvidia Control panel to force Daz3d to only use the chip but that does not seem to work. 

  • SOLVED

    I got this note from the DAZ3D team and it worked great!

    ------------------------------------------------

    Hello,
    Please rename the plugins folder in the Daz Studio install directory (C:/Program Files/DAZ 3D/DAZStudio4) and launch Daz Studio. If it runs please let me know. You can rename the plugins folder back to the original name and then move "dzdynamics.dll" out of there and launch again. If it works, please let me know.

    ----------------------------------------------

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