Missing files

pablo_theone_3508222422

 

Hi everyone, I'm trying to load this dress but this message appears, what can I do? sorry for my english, i´m a little rusty. Greetings from Argentina

Leana

Message says it cannot find the textures, which isn’t surprising when you see the folder structure in your screenshot which strongly suggest it's not installed properly as there should not be a "content", "runtime" or "data" folder visible in the folder hierarchy.

The folder structure make it seems like you have created a content directory for each product, which is a bit weird but why not. Assuming the "Ren outfit" folder is registered as a DS content directory, you need to go to that "content" folder and take all the folders in there, and move them directly into the "Ren outfit" folder.

If it's not and you have a main DS content directory where everything is installed, move those folders to your root DS content directory, so that "runtime" merges with the main "runtime", "people" with main "people" folder, and so on.

pablo_theone_3508222422

Leana said:

Message says it cannot find the textures, which isn’t surprising when you see the folder structure in your screenshot which strongly suggest it's not installed properly as there should not be a "content", "runtime" or "data" folder visible in the folder hierarchy.

The folder structure make it seems like you have created a content directory for each product, which is a bit weird but why not. Assuming the "Ren outfit" folder is registered as a DS content directory, you need to go to that "content" folder and take all the folders in there, and move them directly into the "Ren outfit" folder.

If it's not and you have a main DS content directory where everything is installed, move those folders to your root DS content directory, so that "runtime" merges with the main "runtime", "people" with main "people" folder, and so on.

Thank You Very Much!!!! Problem Solved, now works just fine. Thanks again.