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Teen Jane 8 HD Add-On Issue

bjoernb78bjoernb78 Posts: 138
in Technical Help (nuts n bolts)

Hi there,

recently I got the HD Add-on for Teen Jane 8, but there seems to be something weird going on with her toes. Looks like she has a piece of glass in her toes of the right foot. Looks painful. (Not to be seen in the viewport only in final renders).

This happens on simple loading in Teen Jane 8 HD right out of the box. I know I can avoid this by lowering the subD level to 3 and below or reduce the HD Details via dials, but why should I pay for the HD Add-on then?

So please let me know if this is going to be fixed anytime soon. Thank you.

TeenJane8-HDMorph-Toe-SubD4.png
1920 x 1080 - 2M

Comments

  • Catherine3678abCatherine3678ab Posts: 8,394
    bjoernb78 said:

    Hi there,

    recently I got the HD Add-on for Teen Jane 8, but there seems to be something weird going on with her toes. Looks like she has a piece of glass in her toes of the right foot. Looks painful. (Not to be seen in the viewport only in final renders).

    This happens on simple loading in Teen Jane 8 HD right out of the box. I know I can avoid this by lowering the subD level to 3 and below or reduce the HD Details via dials, but why should I pay for the HD Add-on then?

    So please let me know if this is going to be fixed anytime soon. Thank you.

    Well they aren't likely to fix it if nobody tells them about it. Put in a Support Ticket and include that picture.

    In the meantime, if making a lot of foot renders, maybe a little morph would fix it?

     

  • bjoernb78bjoernb78 Posts: 138
    Catherine3678ab said:
    bjoernb78 said:

    Hi there,

    recently I got the HD Add-on for Teen Jane 8, but there seems to be something weird going on with her toes. Looks like she has a piece of glass in her toes of the right foot. Looks painful. (Not to be seen in the viewport only in final renders).

    This happens on simple loading in Teen Jane 8 HD right out of the box. I know I can avoid this by lowering the subD level to 3 and below or reduce the HD Details via dials, but why should I pay for the HD Add-on then?

    So please let me know if this is going to be fixed anytime soon. Thank you.

    Well they aren't likely to fix it if nobody tells them about it. Put in a Support Ticket and include that picture.

    In the meantime, if making a lot of foot renders, maybe a little morph would fix it?

     

    Ok, thought they'd probably read their help board. I've sent a ticket. Thanks!

  • Catherine3678abCatherine3678ab Posts: 8,394
    bjoernb78 said:
    Catherine3678ab said:
    bjoernb78 said:

    Hi there,

    recently I got the HD Add-on for Teen Jane 8, but there seems to be something weird going on with her toes. Looks like she has a piece of glass in her toes of the right foot. Looks painful. (Not to be seen in the viewport only in final renders).

    This happens on simple loading in Teen Jane 8 HD right out of the box. I know I can avoid this by lowering the subD level to 3 and below or reduce the HD Details via dials, but why should I pay for the HD Add-on then?

    So please let me know if this is going to be fixed anytime soon. Thank you.

    Well they aren't likely to fix it if nobody tells them about it. Put in a Support Ticket and include that picture.

    In the meantime, if making a lot of foot renders, maybe a little morph would fix it?

     

    Ok, thought they'd probably read their help board. I've sent a ticket. Thanks!

    Sometimes ;-) Right now I suspect they are reading through days or weeks worth of support tickets.

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