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LoveChild - Photo Morphing Software crashing issue

sjjesso_78ca0e6d0csjjesso_78ca0e6d0c Posts: 79
in Technical Help (nuts n bolts)

Just bought this program to try it out but it keeps crashing on me. When I check for a solution it tells me that Morphing failed on python side, whatever that means. Here's some further details:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    faceMorph.exe
  Application Version:    0.0.0.0
  Application Timestamp:    5d24a292
  Fault Module Name:    dlib.pyd
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    59a362a1
  Exception Code:    c000001d
  Exception Offset:    00000000001a2709
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    b8b2
  Additional Information 2:    b8b2d4db20fd052f372bd7eea79962b4
  Additional Information 3:    a900
  Additional Information 4:    a900be5ab634e965906d846437c43f36

Has anyone else had a simular issue? Any help would be appreciated.

Comments

  • sjjesso_78ca0e6d0csjjesso_78ca0e6d0c Posts: 79

    Okay. So I tried the program with another computer and I got this message.

    Python morpher error: the specified executable is not a valid application for this OS platform.

    Is this a windows 10 program?

  • info_b3470fa520info_b3470fa520 Posts: 897
    sjjesso_78ca0e6d0c said:

    Okay. So I tried the program with another computer and I got this message.

    Python morpher error: the specified executable is not a valid application for this OS platform.

    Is this a windows 10 program?

    LoveChild is a Windows program. Can you pls. give me the specific machine and operating system info via our Tech Support email: info@abalonellc.com?

  • sjjesso_78ca0e6d0csjjesso_78ca0e6d0c Posts: 79
    edited November 2019
    info_b3470fa520 said:
    sjjesso_78ca0e6d0c said:

    Okay. So I tried the program with another computer and I got this message.

    Python morpher error: the specified executable is not a valid application for this OS platform.

    Is this a windows 10 program?

    LoveChild is a Windows program. Can you pls. give me the specific machine and operating system info via our Tech Support email: info@abalonellc.com?

    Acer 5552-5686
    Window 7 Ultimate service pack 1
    The other laptop I tried it on was a panasonic toughbook Running windows 7 pro Both are 64 bit Operating systems.

    Post edited by sjjesso_78ca0e6d0c on
  • sjjesso_78ca0e6d0csjjesso_78ca0e6d0c Posts: 79

    Been going back and forth with support. From what I can Gather this program does not run on Windows 7 so be warned if you plan to buy. Also for you Windows 10 users out there I would very much like to know if any of you have been having the same problems.

  • info_b3470fa520info_b3470fa520 Posts: 897

    OK. The issue is WIN 7 SP 1. LoveChild uses Python that requires a later OS, preferably WIN 10. Can you pls. try to install on WIN 10?

  • sjjesso_78ca0e6d0csjjesso_78ca0e6d0c Posts: 79
    info_b3470fa520 said:

    OK. The issue is WIN 7 SP 1. LoveChild uses Python that requires a later OS, preferably WIN 10. Can you pls. try to install on WIN 10?

    I have tried it on windows 10. The results are the same. I've tried everything that was suggested and the results are the same. I even tried the two examples that were sent to me and the results are the same. There's a Python Error. This program will not work for me.

  • info_b3470fa520info_b3470fa520 Posts: 897

    send me an email to info@abalonellc.com. We will send you a replacement part.

  • sjjesso_78ca0e6d0csjjesso_78ca0e6d0c Posts: 79
    info_b3470fa520 said:

    send me an email to info@abalonellc.com. We will send you a replacement part.

    Message sent. Though I have my doubts that anything can be done to get this program to run for me. Apparently I just happen to be the only one who is having these issues. Just my luck. Even with the recomended Windows 10 an 8 gigs of ram I still can't get this program to work. I don't know what is more frustrating, not getting the program to work or not knowing why the program won't work.

    Robert Stack wouldn't go near this Unsolved Mystery.

    info_b3470fa520 said:

     

     

  • brujaharchonbrujaharchon Posts: 1
    Just bought this program today, June 4 2020, and I get the same error report. Running on Win 10 64 bit, 8g ram, Nvidia 1060 vCard, 2.6 g dual core Intel processor.
  • PerttiAPerttiA Posts: 10,024
    info_b3470fa520 said:

    OK. The issue is WIN 7 SP 1. LoveChild uses Python that requires a later OS, preferably WIN 10. Can you pls. try to install on WIN 10?

    Oh nooo... DS has been the reason for not moving into Linux... If it starts requiring Win 10, I guess it means farewell to windows OS:s...

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