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Daz won't open DUF files

israelholtzhausen_2b5abe4f98israelholtzhausen_2b5abe4f98 Posts: 3
in Technical Help (nuts n bolts)

I cannot open older .DUF files
They were saved with the current version of DAZ Studio 4.12.0.86 running on MacOS Catalina 10.15.1

"Double clicking on a DUF file" does not work.
"File > Open" does not work (the files are greyed out)
The file type is correctly associated with the app. I have made no changes to this and confirmed it.

"File > Open Recent" works

Is this a mac specific issue? I have checked and I have given DAZ Studio Full Disk Admistrative Access. I've rebooted, and I've uninstalled and reinstalled the studio suite.
No luck though

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,443

    It's probably a Catalina issue, certainly the greyed out entries in the file dialogue are. The current Public Build (beta) does have a fix for this issue https://www.daz3d.com/daz-studio-beta

  • funkyradiofunkyradio Posts: 5
    edited December 2019

    It didn't work for me. I also think it's a Catalina issue for Mac. The link to Studio Beta is just for one small file name "Public Beta Content 1 DS" that doesn't include the actual "Daz Studio Pro BETA", among other items that are listed from what you get (according to Daz Install Manager.). So frustrating!

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    Post edited by funkyradio on
  • LeanaLeana Posts: 11,822
    funkyradio said:

    It didn't work for me. I also think it's a Catalina issue for Mac. The link to Studio Beta is just for one small file name "Public Beta Content 1 DS" that doesn't include the actual "Daz Studio Pro BETA" that is listed is what you get from it (according to Daz Install Manager.). So frustrating!

    Beta can only be installed with DIM as they need to be installed in a special way so that they use different technical folders, preferences keys and so on from the General release so you can have both the General release and beta installed on the same system without the beta causing problems to the general release.

  • funkyradiofunkyradio Posts: 5

    Then the Beta version isn't ready for the latest Catalina Mac version. All I got was a placeholder text 1.5 KB file.

  • LeanaLeana Posts: 11,822
    edited December 2019

    The beta version is definitely ready, a lot of people have it installed.

    It's possible that your filters in DIM are not setup to show the public builds, though, I don't think they show betas by default.

    Post edited by Leana on
  • funkyradiofunkyradio Posts: 5

    Thanks. I typed Beta, as you can see in the screenshot. Only 1 listed item from that 1.5 KB file.

     

  • LeanaLeana Posts: 11,822
    edited December 2019

    Try searching for "public build" not "beta" in DIM. 

    If you still can't find it, check your download filters in DIM (use the gear icon in the top right corner to display DIM settings) to see if the one for public build is checked.

    Post edited by Leana on
  • funkyradiofunkyradio Posts: 5

    OMG. That totally worked! I see the list. Gonna take screenshots and document this for later! Sadly, I encountered a new problem - they can't find Photoshop 3D Bridge. 

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  • funkyradiofunkyradio Posts: 5

    I skipped that part - the great news is that I got the files to open!!! Thank you so much, Leana!

  • LeanaLeana Posts: 11,822

    Glad I could help :)

    Photoshop bridge is optional, so skipping it should not cause problems.

  • Richard HaseltineRichard Haseltine Posts: 102,443

    Do you have one of the compatible versions of Photoshop installed? If so, you need to have told DIM about it - click thr gear icon to open settings, go to the Applications tab (the rightmost), click + to add a new application, set the name etc. to your version of Photoshop, then click the ... button to select the folder that has the photoshop.app file.

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