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Since 4.12 Update: 3DL renders objects white / Iray renders objects checkerboard

simon16436_55bfd56f76simon16436_55bfd56f76 Posts: 0
in Technical Help (nuts n bolts)

I initially assumed this would be a fairly common problem after the latest 4.12 release and waited around checking the forum periodically but I can't seem to find anyone else that experienced my specific problem. Similar yes, but specific no, and nothing that helped them is working for me. This issue only began after I installed the lastes DS update. When I render any object, figure, etc. using 3DL (for those items requiring 3DL) they render completely white, as if there are no textures associated with them. No matter what object/figure, etc. that I attempt to render I can see the textures properly aaplied in my workspace and also when I verify in the surfaces tab. Regarding Iray items, when I render those using the NVIDIA Iray option, the window renders as a checkerboard. Nothing else is visible, unlike the 3DL option where I can at least see the object in the scene, just as white but with no textures. I haven't changed anything except simply updating to the new version of DS. I verified all of my settings, paths, etc. and as far as I can tell everything is the same as it was before, but apparently not. I am not sure what other info to provide to assist anyone attempting to help me other than the specs below, so please let me know if you need anything else. I thank you kindly in advance for any assistance any of you can provide :)

MANUFACTURER: ASUS 
MODEL: G752VT
PROCESSOR: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60Hz 2.59 GHz
INSTALLED RAM: 24.0 GB
SYSTEM TYPE: 64bit

Windows 10

NVIDIA GeForce GTX 970M Driver Version: 388.57

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,443

    Have you checked the log, Help>Troubleshooting>View Log File, for errors (near the end) after rendering?

  • mclaughmclaugh Posts: 221
    simon16436_55bfd56f76 said:
    NVIDIA GeForce GTX 970M Driver Version: 388.57

    I suspect you need to update your drive. 388.57 is older than dirt. The current 970M driver is 441.41.

  • Richard HaseltineRichard Haseltine Posts: 102,443

    Sorry, I missed the driver version - that shouldn't affect 3Delight, but it will be the issue in Iray.

  • CA415CA415 Posts: 165

    Have you tried deleting everything from the "brickyard" folder (...\temp\shaders\brickyard)?  

    When shaders in this folder become corrupt, textures render as white.  

    After deleting the contents of brickyard, be sure to close the brickyard folder and then simply re-render the image.  You'll see the necessary shaders being re-compiled in the render dialogue box.

     

  • fastbike1fastbike1 Posts: 4,078

    430.86 is the minimum Nvidia driver for Studio 4.12.

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