i purchase FaceGen Artist Pro in daz3d store. how i validate it?

pagongamedev

i purchase FaceGen Artist Pro in daz3d store.
went i purchase i cant download because not have download button in my library.
1 week later it avalible download in my library

when i download it want validation. 
but in my email not have any serial number for FaceGen Artist Pro
how i validate it?

// i create ticket no one answer me.

 

Richard Haseltine

Is the serial number here https://www.daz3d.com/downloader/customer/serialnumbers ?

pagongamedev

No Serial in my account

pagongamedev

Richard Haseltine said:

Is the serial number here https://www.daz3d.com/downloader/customer/serialnumbers ?

i check No Serial in my account

pagongamedev

i bougth in 12/13/19 now i not have serial to use it

in ticket no one answer me..