Urban Skateboard does not work (new product)

vonHobovonHobo Posts: 1,700

Purchase the following new product yesterday ... unfortunately none of the poses work.

https://www.daz3d.com/urban-skateboard

Here is the log file created when you try to apply a pose to the figure:

2020-01-01 01:14:49.160 Loaded image GothyPunkKneeHighShoes_BaseColor.jpg
2020-01-01 01:14:49.342 Loaded image Skate_01_BaseColor.jpg
2020-01-01 01:14:49.406 Loaded image Skate_01_Roughness.jpg
2020-01-01 01:14:49.489 Loaded image Tasha8Eyelashes_1001.jpg
2020-01-01 01:14:49.684 Loaded image GothyPunkTornTankTop_BaseColor.jpg
2020-01-01 01:14:49.771 Loaded image GothyPunkTornTankTop_Opacity.jpg
2020-01-01 01:14:57.255 Invalid hierarchy for selected node(s) and "preset_hierarchical_pose" type; no root(s) found.
2020-01-01 01:14:57.259 Error reading file, see log for more details.

Do I inform DAZ support, or is it something I'm doing wrong?

 

Post edited by vonHobo on

Comments

  • NorthOf45NorthOf45 Posts: 5,546

    Did you parent G8 to the skateboard? (see the last promo)

  • vonHobovonHobo Posts: 1,700

    OK. Parented the skateboard to the figure.

    This got rid of the error, but then the pose only moves the skateboard, not the figure. 

    Never had so much problem with a product before. 

     

    Screenshot (357).jpg
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  • NorthOf45NorthOf45 Posts: 5,546

    The other way around. Parent G8 to the skateboard. Yeah, it sounds funny...

  • vonHobovonHobo Posts: 1,700

    OH. My bad! 

    Thanks!!!

    Can't wait to use this skateboard and all the poses. It's really rad!

     

  • vonHobovonHobo Posts: 1,700

    Urgghhh! Spoke to soon.

    Parented the figure to the skateboard and got same result.

    It doesn't matter if I select the figure, or the skateboard, and then apply the pose. All it does is move the skateboard.

    sad

  • NorthOf45NorthOf45 Posts: 5,546

    Sorry, I don't have that product so I can't compare notes, but that's how the hierarchical poses are supposed to work.

  • vonHobovonHobo Posts: 1,700

    Thank you! I appreciate your feedback on this.

    If I don't receive any other suggested solutions for this then I guess I will put in a support request. 

    I really need this for a project I have planned.

     

     

  • NorthOf45NorthOf45 Posts: 5,546

    Wait a sec. Is G8 parented or fit to the board? Might make a difference.

  • vonHobovonHobo Posts: 1,700

    Mystery solved! Thank you!

    I had parented the figure to "Skate 01" the first time.

    When I parented the figure instead to "Board" it worked!

    Not exactly sure what Skate 01 is because I don't recognize the symbol next to it.

    Can't thank you enough for the suggestions. smiley

     

    Screenshot (358).jpg
    1769 x 810 - 606K
  • NorthOf45NorthOf45 Posts: 5,546

    That's the symbol for figure (it has bones and rigging so parts can move), as opposed to a prop, which does not (but it might have morphs).

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