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Video Card Issues ?

GoshtacGoshtac Posts: 0
edited March 2014 in Daz Studio Discussion

Hi folks

I have been having the strangest problems with my new system when it comes to DAZ Studio and wondering if anyone has run into this before.

I am running into reoccurring problem with daz studio and apparently my video card and wondering if anyone else has had similar issues.

When I load a figure or any object from my content file and have it in perspective Mode, I try to move camera / using VIEW menu in DAZ Studio 3.1 ( I also have issues with newer versions of DAZ Studio ) and sometimes my screen goes out to lunch with intense smearing when I go into other weweb sites, etc. I am running an AMD 7700 graphics card.

Problem is, when I try to change point of view using the VIEW menu, strange things occur such as only part of the scene will move like a small block leaving the rest in place. (Example below) Wonder if anyone has run into similar issues.. Sometimes clicking on perspective view several times will fix issue temporarily. Also running into issues with changing parameters when it acts up like this.

This same issue manifests itself when I try to do various poses as nothing happens when I place a pose setting to a figure or object and only repeated clicks on the perspective view will bring the changes about.

My first image is of my current system intormation. Thanks

Bruce

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Post edited by Goshtac on

Comments

  • frank0314frank0314 Posts: 14,254
    edited December 1969

    Have you tried going to manufacturers web site for your graphics card and download the latest driver?

  • GoshtacGoshtac Posts: 0
    edited December 1969

    Frank0314 said:
    Have you tried going to manufacturers web site for your graphics card and download the latest driver?

    Yeah - Been there and done that. Updated only 2 weeks ago. I have had problems like this since I got the system ( Son who is computer expert built the system for me about 1 1/2 years ago and being perfectionist he is gets upset when I mention problems with the graphic board )

    Wonder if it is time to try a new graphics board? Problem seemed a bit better when I set system at 16 bit high color instead of 32 bit true color. But no matter what mode, the problems continue and DAZ Studio and other programs get upset with 16 bit high color.

    I also tried contacting the AMD people thru their forum and after about a month did not get 1 reply... Know who I will not be buying Graphics Cards in the future from. I guess time for a new board from some other company and see if that does the trick.

    Thanks for the quick feed back

    Bruce

  • frank0314frank0314 Posts: 14,254
    edited March 2014

    Some graphic cards have had new updates in a 2 week period. I have 2 a month for my nvidia. Did the problem start after your last driver update. If so you can try rolling back the drive to the one that worked

    Post edited by frank0314 on
  • GoshtacGoshtac Posts: 0
    edited December 1969

    Hi;

    Wish it was that simple as I have had issues since day one with this graphics board / CPU combination. I have updated drivers several times to no avail. Same problems persist.

    Should have gone with NVIDIA - Never had issues with those cards in the past...


    Bruce

  • mjc1016mjc1016 Posts: 15,001
    edited March 2014

    This doesn't really look like a graphics issue to me...

    In DS Preferences go to the Interface tab and Display Optimization and if it is on, try None...if it is off (None) try Better or Best.

    Also, turn off Per Pixel Shading, if it is on.

    Does it also do this if you start out with a 'real' camera (default camera) in the scene, instead of the Perspective view,

    Also in the drop down options list for the Viewport is the 'show aspect ratio' item checked?

    Post edited by mjc1016 on
  • Alpha01Alpha01 Posts: 160
    edited December 1969

    Hi Goshtac

    I hope no one minds me posting but have you tried changing your refresh rate on your monitor/monitors.

    Are you running old monitors on a new graphics card ?

  • MattymanxMattymanx Posts: 6,947
    edited December 1969

    Is the Catalyst Control Center installed?

    If so, open CCC, go to the 3D section and check your settings for Anti Aliasing and Anisotropic Filtering.

    Are they set according to what you want them to be or is "Use Application Settings" checked?

    If you have your own preferences set, check off "Use Application Settings" and click ok.

    Now open DAZ Studio again and see if the error persists.


    While I dont have an issue with Radeon 5870 and DS, I do have an issue with Silo if I dont have "Use Application Settings" checked which means I have to change them everytime I play my games but its a small sacrifice.

    Side note, I personally found that using Catalyst 13 with my radeon 5870 caused the card to perform at only 30 FPS in Skyrim while the Catalyst 12 drivers allowed me to get 60 FPS in Skyrim. So you may need to test your card with some older drivers. Double check as well that you are not running anything (games or otherwise) that will bennefit from the newer drivers first though.

  • GoshtacGoshtac Posts: 0
    edited December 1969

    Hi Folks;

    Thanks for all the responses - Nothing working so far. Catalyst settings are setup for applications to set parameters on anti-aliasing, etc.

    As to monitor - I am running a wide screen LCD 1080P and another monitor I had tried to correct this with had same issues.

    I gave the preference settings a try with several variations - same problems persist.

    Don't know if I had clarified issue with graphics earlier, but DAZ Studio is not only area I am having graphics problems with, but it seems to be the most annoying for the most part. There are times I can just go online or work in some other Application and suddenly the screen just goes haywire with horizontal colored streaks covering the entire screen. It then just locks up this way and I have to pull the power on my system to get back up again. But this issue is off again, on again but was hoping maybe the issues with DAZ Studio could at least be figured out as I don't run into issues like the twisted camera views in any other 3D graphics programs I use.

    Well guys, thanks again for the suggestions and feedback - Guess I will just have to bite the bullet and maybe try a different video card and hope that does the trick.

    Have a safe and great week !

    Bruce

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    goshtac said:
    There are times I can just go online or work in some other Application and suddenly the screen just goes haywire with horizontal colored streaks covering the entire screen. It then just locks up this way and I have to pull the power on my system to get back up again.

    That is one of the signs of a dud video card...either an overheating problem (not of the GPU, but of the vRAM) or a bad vRAM chip (my guess).

    So, with this additional info...the card is BAD, and has been from the start. If you were an avid gamer, the faulty nature of the card would have been revealed within the first few hours of it being used. Find a 'gaming' benchmark program and run it, when junior is around...

    Stuff that looks like this...

    http://www.citronix.net/wp/wp-content/uploads/2008/02/ss0016.JPG

    is bad RAM.

  • Alpha01Alpha01 Posts: 160
    edited December 1969

    Hi man

    The only reason I mentioned your monitor is that it is listed as a "generic pnp monitor" on the image above. All the new monitors are listed with there name and make.

    Could I ask please what connector you use HDMI/DVI/VGA/DP ? I run a asus 6990 and it wont run vga connectors, not even dvi to vga convertor. Is the other monitor you tried older then a couple of years ?

    I have three monitors two acer 21.5 and one HKC, both acers run as they should, but the HKC runs (in a fake 1080p) and I had to force it in ccc to run at 1920 -1080.
    It has now given up the chase but before it did, it did what you are experiencing now.

    I would suggest if you can, borrow a brand new monitor from someone and try running it through DVI/DP increase the hz and see if it is the same.

    If your in the uk West Yorkshire, I can come and plug one of my acer monitors in an see if it does the job.

    Adrian

  • KeryaKerya Posts: 10,943
    edited December 1969

    Very stupid question - and you probably tried -
    but what I would do is pull the plug for the monitor and put it back in.
    Open computer, pull the graphics card out and put it in again.
    Sometimes it's just an itty bitty little bit of dust on a connector ...

  • Subtropic PixelSubtropic Pixel Posts: 2,388
    edited December 1969

    You have a nice system there; 16 GB RAM, an 8-core processor, and an HD 7xxx GPU. Nice going!

    But I don't think your GPU is the problem, and most certainly, AMD GPUs are just fine, especially those in the HD 7xxx series. I have one, and have not experienced anything like you are.

    Can you check your system settings to see if that AMD CPU is using an on-board GPU? I know that some AMD "APU" (the name for a combined CPU/GPU processor) can do this. If it is, maybe THAT driver needs to be updated, or maybe the on-board GPU needs to be shut off so that your system can just use only the HD 7xxx.

    Good luck!

  • jestmartjestmart Posts: 4,449
    edited December 1969

    Is Windows up to date?. This is a problem with the OS and DAZ Studio, notice that the area being redrawn is the area last occupied by a pop-up window. The streaks while using a browser was also a known issue with ATI/AMD cards on Windows 7 that was fixed by an OS update about 3 years ago.

  • GoshtacGoshtac Posts: 0
    edited December 1969

    Hi folks;

    Really appreciate all the feedback, suggestions and ideas. A couple of things I might have to look at yet like if the AMD CPU has onboard graphics running - Didn't think of that.

    As to the monitor - Unit I am running is a HANNS-G HW223D 1080P which was new at same time as the computer. My son when he built the system also gave me a second duplicate monitor in case I wanted to do dual screen work with my system ( Have no idea where I would have put it with limited desk space, but this is other monitor I used to check system for the tearing issues - same with both monitors. Also as to cables - I am running HDMI connectors.

    No stupid questions out there - just sound ideas ;-) Can't hurt going the pulling and reinstalling of the graphics board - Believe I did that a few times when system first started acting up, but it has been awhile and sometimes third try is the charm.

    As to WIN OS - Up to date on all my updates. I was a Govt agency computer admin for our Dept back in the day, so I am religious on keeping systems up to date on software upgrades. But glad you asked.

    But you folks have all given some great suggestions and it is appreciated. Few things mentioned I will have to look into yet. If no go, I will have to go see buddy who owns computer store and see if maybe he has decent graphics board to test on this in case board truly bad.

    Have a great day folks - Thanks again.

    Bruce

  • Alpha01Alpha01 Posts: 160
    edited December 1969

    Ah!

    Goshtac I am sorry to be a pest and babble on about monitors man, but you know them HANNS-G HW223D , they have a Max Resolution of 1680 x 1050.

    I think maybe you are pushing them higher then they are made to go.

    I may be wrong and if I am, I am sorry. But I think it could be a source to investigate.

    Try turning them down1680 x 1050 and see if that works :)

  • GoshtacGoshtac Posts: 0
    edited December 1969

    Alpha01 said:
    Ah!

    Goshtac I am sorry to be a pest and babble on about monitors man, but you know them HANNS-G HW223D , they have a Max Resolution of 1680 x 1050.

    I think maybe you are pushing them higher then they are made to go.

    I may be wrong and if I am, I am sorry. But I think it could be a source to investigate.

    Try turning them down1680 x 1050 and see if that works :)

    Thanks Alpha01 for the input - But I am afraid this is not the issue as the current settings are at the MAX Resolution of 1680 x 1050. But, you did give me an idea. Maybe I will play around with some other settings in my Catalyst Control Center for the graphics board.

    Have a good one.

    Bruce

  • Subtropic PixelSubtropic Pixel Posts: 2,388
    edited March 2014

    I just thought of a bunch of things to check. Not necessarily fixes, but maybe more to gather info.

    1. I see you have Win 7 pro. Is this 32 bit or 64 bit? Yeah, dumb question, I know you have 16 GB RAM. But you've been an admin, so you know that sometimes you just have to ask the obvious... ;-)

    2 How much memory does your HD 7xxx GPU have?
    3 Is the HD 7xxx GPU overclocked, either by you or "from the factory"? From the factory overclocked GPUs often have the "OC" designation in the model name, for example "HD 7870 OC".
    4 What is the current size of your system swap/paging file?


    5. I see you have 2 monitors, both in HDMI, yes? HDMI can exhibit some weirdness, so if both your monitors are on HDMI, well...I don't know. So after (or concurrent with) you checking the on-board APU graphic thingie noted in my prior post, you might try these things; just be sure to do one thing at a time so you'll know what fixes it (as an admin, this is SOP for you)

    5a. Try moving your main monitor to a DVI connection and see if the behavior keeps happening on that screen.
    5b. If both monitors are in the same resolution, then check to see if you are running AMD's Eyefinity. It wold be governed by a setting in the AMD Catalyst control panel. If you are running it, maybe try shutting it off and see if the behavior continues.
    5c. Similar to 5a above - If one of your monitors is displayport-capable, and if your graphic card can do displayport, then try hooking it up with a displayport cable to see if the behavior continues.
    5d. Are the monitors on a stable AC power source?

    I'll let you know if I think of anything more.

    Post edited by Subtropic Pixel on
  • Alpha01Alpha01 Posts: 160
    edited December 1969

    goshtac said:
    Alpha01 said:
    Ah!

    Goshtac I am sorry to be a pest and babble on about monitors man, but you know them HANNS-G HW223D , they have a Max Resolution of 1680 x 1050.

    I think maybe you are pushing them higher then they are made to go.

    I may be wrong and if I am, I am sorry. But I think it could be a source to investigate.

    Try turning them down1680 x 1050 and see if that works :)

    Thanks Alpha01 for the input - But I am afraid this is not the issue as the current settings are at the MAX Resolution of 1680 x 1050. But, you did give me an idea. Maybe I will play around with some other settings in my Catalyst Control Center for the graphics board.

    Have a good one.

    Bruce

    ha ha ha doh!

    I thought afterwards that I should of asked what resolution you was using, but I naturally presumed that you running 1920 x 1080 as you mentioned 1080p.

    Oh well, I am sorry I was wrong, I hope you get it sorted as I know how frustrating it can be.

    Cheers
    Adrian

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