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Headshop 12

darkestcubstudiodarkestcubstudio Posts: 2
in Technical Help (nuts n bolts)

I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

Comments

  • info_b3470fa520info_b3470fa520 Posts: 897

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

  • info_b3470fa520info_b3470fa520 Posts: 897
    darkestcubstudio said:

    I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

  • McDragonSoftMcDragonSoft Posts: 16
    edited January 2020
    info_b3470fa520 said:
    darkestcubstudio said:

    I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

    Can we FIX this issue? I just discovered your product and am quite interested, but I'm also planning to buy a 4k monitor soon and this seems like a pretty basic UI-scaling/compatibility issue that should have been addressed before shipping the product. Lowering resolution might be a short-term workaround for a small percentage of users, but this is not an acceptable solution for a $50~100 product.

    Please address the sacaling bug and release an update if you want more customers. One simple way is to base the scaling, as the OP implied, on WINDOW size instead of SCREEN RESOLUTION. Make sure everything fits within the current program window. Also, adding hotkeys for things like Apply and Cancel can help in these situations, or even letting the dialog window in question SCROLL its own overflow content so you can get to the button in question.

    I was both curious and perterbed when I saw the note on the product page that said to avoid using with a 4k monitor... and google led me to this thread.

    Post edited by McDragonSoft on
  • bringhobringho Posts: 239
    info_b3470fa520 said:
    darkestcubstudio said:

    I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

    The error message is attached.

    I'm using two 2560x1440 side by side.

    What has this got to do with the screen resolution?

    HeadShop 12-G8.jpg
    1112 x 682 - 80K
  • info_b3470fa520info_b3470fa520 Posts: 897
    bringho said:
    info_b3470fa520 said:
    darkestcubstudio said:

    I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

    The error message is attached.

    I'm using two 2560x1440 side by side.

    What has this got to do with the screen resolution?

    You are right. This means that you have to redirect your Library preferences - or place your figure in My DAZ 3D Library/Runtime

  • info_b3470fa520info_b3470fa520 Posts: 897
    McDragonSoft said:
    info_b3470fa520 said:
    darkestcubstudio said:

    I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

    Can we FIX this issue? I just discovered your product and am quite interested, but I'm also planning to buy a 4k monitor soon and this seems like a pretty basic UI-scaling/compatibility issue that should have been addressed before shipping the product. Lowering resolution might be a short-term workaround for a small percentage of users, but this is not an acceptable solution for a $50~100 product.

    Please address the sacaling bug and release an update if you want more customers. One simple way is to base the scaling, as the OP implied, on WINDOW size instead of SCREEN RESOLUTION. Make sure everything fits within the current program window. Also, adding hotkeys for things like Apply and Cancel can help in these situations, or even letting the dialog window in question SCROLL its own overflow content so you can get to the button in question.

    I was both curious and perterbed when I saw the note on the product page that said to avoid using with a 4k monitor... and google led me to this thread.

    We are working on a fix, patience. Meanwhile you can do this:

     

    Scale.jpg
    1920 x 1080 - 271K
  • bringhobringho Posts: 239
    info_b3470fa520 said:
    darkestcubstudio said:

    I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

    The error message is attached.

    I'm using two 2560x1440 side by side.

    What has this got to do with the screen resolution?

    info_b3470fa520 said:
    bringho said:
    info_b3470fa520 said:
    darkestcubstudio said:

    I got headshop 12.   I had no problem with the installation, but when i go to use it the window where you import the image is too small and cuts off part of ther options.  So I can import the image i want to use but can not apply it *the apply button is not visible).   I have tried a few times to adjust the size of the window but nothing works.  Any help would be appreciated

    Please try to adjust your screen resolution down. There's an issue when using ultra-high (5K) screens, but they can be adjusted down to 3K or less.

    The error message is attached.

    I'm using two 2560x1440 side by side.

    What has this got to do with the screen resolution?

    You are right. This means that you have to redirect your Library preferences - or place your figure in My DAZ 3D Library/Runtime

    My Library content preperence is set to : D:/My DAZ 3D Library and all the contenent is installed where it should be as far as I know.

    Though the install instructions are faulty, there is only one library that the archive extracts to :

    "Content/General/Abalone LLC/HeadShop 12 for Genesis 8/HS12forG8/" for the installer

    "Content/General/Abalone LLC/HeadShop 12 for Genesis 8/morpher/" for the rest of thefiles.

    The installer does it's job wherever it is located and the folder morpher is copied into the "C:/Program(DAZ 3D/HeadShop plugin/" folder as described in the install video.

    What should I redirect to "My DAZ 3D Library/Runtime" for Headshop 12 to find my model?

     

    HeadShop 12-G8-1.jpg
    507 x 246 - 35K
    HeadShop 12-G8-2.jpg
    513 x 194 - 21K
  • Catherine3678abCatherine3678ab Posts: 8,388

    Don't wait too long, 30 day return policy ;-)

     

  • Optimus ShepardOptimus Shepard Posts: 186

    Hello,

     Before I make the purchase of HeadShop 12 with LoveChild WIN, I was wondering will it work for Windows 8.1 64 bit?

  • info_b3470fa520info_b3470fa520 Posts: 897

    Yes.In case of trouble, there's a 30-day money back....

  • info_b3470fa520info_b3470fa520 Posts: 897
    Catherine3678ab said:

    Don't wait too long, 30 day return policy ;-)

     

    I am happy to announce that we solved the problem of high-res screens. Also the problem with much better blending and whole body textures.

    These will be part of an imminent free upgrade - no need to return, the upgrade is FREE.

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