Tried to make purchase

Yesterday, I  purchased Teen Josie Pro-bundle and Teen Jane Pro-bundle together Sunday evening but did not receive my items, and it locked up my cart.  This morning at 5:30 this morning and the cart was still locked up saying it was empty yet the cart in the top corner showed 2 items on the cart avatar.  I then tried to add a free item to the cart but when I tried to make the purchase  everything disappeared.  You had a great price on those two items I mean $35 was fantastic.  I noticed this morning though that Teen Jane was included in Teen Josie. I think your cart did something unusual and locked it up when it showed an item in an item it stopped the purchase?  Now though when I tried to purchase Teen  Josie was now $135 which I can't really afford... Can you help?  I don not have a order number and can't submit a ticket. I emailed but haven't gotten a reply so I am stymied. 

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