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Resource Error - could not open File

R25SR25S Posts: 595
edited March 2020 in Technical Help (nuts n bolts)

Hi,

I installed my content on my new PC and evereything is shown in the content library/smart content but when I try to load anything I get always an Resource Error message. 

As far as I can see the path is not correcty inside DAZ Studio. It should be stated E:/........ but it only shows up as :/.......

Inside Content Directory Manager it is correctly stated as E:/......

 

As I found out now, this does not happen with all content. Some work fine and some didn`t.

Can anyone tell me how to fix this problem?

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Post edited by R25S on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,404

    If you set the root of the E: drive as your content directory that may be the issue - tryusing a folder on the E: drive instead. How did you nstall the content, through Install Manager or through DS itself?

  • R25SR25S Posts: 595

    Hi Richard,

    actually the root is not pure E:/ it is "E:/Applications/Data/DAZ 3D/My DAZ 3D Library"

    I use Install Manager.

  • Richard HaseltineRichard Haseltine Posts: 102,404

    Ok, if you go to the Products tab of Smart Content do you have a circled downward-pointing triangle icon in the top-right corner of the products that are not working?

  • R25SR25S Posts: 595

    No; as you can see on the screenshot, there is no circled downward-point.

    Even in the Install Manager they are statet as installed.

  • Richard HaseltineRichard Haseltine Posts: 102,404

    The screen shot shows the Files tab, not the Products tab.

  • R25SR25S Posts: 595

    OK, my fault.

    But even in the Products Tap their is no downward-point (for the installed products, like the Zeke).

    I think the Problem is the missing E:/...... in the Path, so DS doesn`t located the .duf File. In the Info Tap, below the Files, the Path is correct beginning with E:/ but DS try to load it from :/

    If I browse to file location and click the .duf their it will load withaout problem (only problem is that is does load in a new DS Window and not in the one that is already open).

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  • Richard HaseltineRichard Haseltine Posts: 102,404

    The lack of a circled triangle means that the products are shwoing as installed through DS - the files that should be there from that will be used i preference to the ones from the DIM install, even though the latter are still there. Right-click on the thumbnail and select Uninstall - that will clear he Connect install from the database and should allow DS to use the DIM install.

  • R25SR25S Posts: 595

    Hi Richard,

    uninstall through DS and install it with Install Manager solved the Problem.

    Thank you

  • diggykddiggykd Posts: 2
    Thanks, this helped me solve the problem I had loading some of my Genesis 8 Females.
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