how do i dispute an answer from the sales support?

i'm still fighting my purchase yesterday didn't get the bump to 50%.
is there an arbitrator?
Post edited by Mistara on
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i'm still fighting my purchase yesterday didn't get the bump to 50%.
is there an arbitrator?
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you tried here:
https://helpdaz.zendesk.com/requests/new
Contest by reopening and adding a note
With more details - if the items came from a store that was listed as being on sale, make that clear.
I see the same problem today:
3D Universe is on MM today which as far as I understand means that 2 or more items from their store triggers a 50% discount, but it remains at 40%. On top of that the 10% extra discount I'm entitled to is not subtracted either.
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Looks like it has been fixed now. I had to remove the items from my cart and put them back again though before the prices were corrected.