Bug Report: Animators Beware, DS 4.12.1.117 deletes values keyframes en masse

2

Comments

  • hookflashhookflash Posts: 169

    Yeah, there doesn't seem to be much urgency on Daz's part to fix this. Which is kind of surprising to me, since we're talking about actual *data loss* here. Bugs don't get more serious than that.

  • barbultbarbult Posts: 24,735
    hookflash said:

    Yeah, there doesn't seem to be much urgency on Daz's part to fix this. Which is kind of surprising to me, since we're talking about actual *data loss* here. Bugs don't get more serious than that.

    This is what it looks like to me. There seems to be a bit of "shiny new thing" mentality. I'm all for shiny new things, but I like to see existing features maintained and improved, too. dForce and Iray are features that seem to be continually updated. Others seem to languish after release.

    • We got Daz Connect. Bugs I reported have never been fixed. I gave up and returned to DIM.
    • We got Strand Based Hair but no new features have been added and I haven't seen any bug fixes for it in a long long time.
    • We got Face Transfer, but it has only basic capabilities and does not seem to be getting any improvements either.
    • Now we have the "new" timeline, which is buggy. The change log hasn't shown any work on it in recent weeks. And Keymate and Graphmate, which work pretty well, were removed from the store.
    • We got Daz Central. During the beta phase, people complained loudly about big problems. They weren't fixed, but the software was released with big fanfare.

    It gets frustrating, but we have no visibility to the Daz Studio roadmap or Daz3D company priorities.

  • Mag_bfaa50c8dfMag_bfaa50c8df Posts: 100
    edited June 2020

    Besides moderators, does Daz look at these posts? I get that it's a free program, but we all pay money for the content and atm we animators cannot use that content due to these issues. That's not a good business strategy for keeping a healthy client base. I'm not trying to rally here. I'm genuinely curious because we don't get responses and we are left in the dark for very long periods of time. My business would fail if I pulled something like this. Truthfully, I'm very surprised by this. I've always looked very highly at Daz.

    Post edited by Mag_bfaa50c8df on
  • wolf359wolf359 Posts: 3,834

    I  am personaly not affected by the keyframe deletion bug as I stopped at version 4.12.086

    However  I remember there was a major show stopping bug with Iclone & NIVIDIA drivers with one of the early versions of Iclone 7 and Reallusion  put the previous  bug free version  in the product downlodas of anyone who requested it.

     

    IMHO Daz should do similar in this case as they have publicly acknowledged that  this is a systematic failure of the current build

  • RobinsonRobinson Posts: 751
    wolf359 said:
    IMHO Daz should do similar in this case as they have publicly acknowledged that  this is a systematic failure of the current build

    Jesus, iClone.  Is there a program of theirs I've tried that doesn't crash when you try to import a Daz character into it?  I don't think there is.  Execs concentrate on the shiny because of cashflow.  They don't have to deal with the bug reports and the cost of fixing problems hits the bottom line in six months time, not now.

  • mmdestinymmdestiny Posts: 84

    I've joined the club of people deeply troubled by this issue after accidentally updating from 4.12.0.86.  I have a CS ticket open to get the 86 install files, but haven't had a response in 2 weeks.

    HOWEVER, I come bearing (moderately) good news and a little expanded info after a bunch of testing.

    There is a workaround that has worked for me, though you've gotta be disciplined to not forget to do it.  The morph keyframe data is lost in SCENE files, but NOT in PROPERTY PRESET files.  Therefore, if you save a Property Preset with all keyframes of your figure before shutting down, then apply that preset after reloading, you'll get your morph animations back.

    Also, it appears stock morphs are not affected by the data deletion.  I know this doesn't mean much because lol...99.999% of the morphs we use aren't stock.  Perhaps though it will help someone find the bit of code that isn't meshing so to speak.

  • mavantemavante Posts: 734
    wolf359 said:

    The new timeline had potential  but I really wish
    the dope sheet could have resided in a separate tab from the spline graph editor
    as it does with GraphMate/KeyMate.

    Amen. I rarely use the spline graph editor, so it does nothing for me but take up priceless screen real estate.

    wolf359 said:
    Towards the end of my last movie production, I had no choice
    but to revert back to using graphMate/keymate for efficiency.frown

    Oh, please, please, how do you do that? I've just had DS 4.12 destroy hours of work animating morphing flame—which of course now doesn't morph. I tried copying the 4.11 zip from my old computer to my new one, but I can't get DIM to see it or install it. How are you reverting back to GraphMate and Keymate? I'd give anything to so I can SALVAGE this commissioned animation, and I have to do it on my new computer, not on the old one that has 4.11!

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,493

    I save everything as an animated pose now, also so I can use it in Carrara

    complained a while back in the beta forum my animations were not loading the same in saved scenes when nobody else was seeing it yet so just found my own workaround

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,493

    there is also a hip rotation issue this script on this page fixes 

    https://www.daz3d.com/forums/discussion/comment/5582166/#Comment_5582166

  • hookflashhookflash Posts: 169

    I save everything as an animated pose now, also so I can use it in Carrara

    complained a while back in the beta forum my animations were not loading the same in saved scenes when nobody else was seeing it yet so just found my own workaround

    Honestly, it's getting kind of ridiculous at this point. Daz has been aware of this bug, and other timeline-related bugs, for *months* now, yet we've received no word from them on when (or even if) it's going to be fixed. I don't think I've ever seen a software company take such a cavalier approach to a bug that causes actual data loss. It's not like this is some minor UI glitch or something... It's a *major* bug that is having a direct impact on many of Daz's customers' livelihoods. I mean... grrrr! /rant 

  • barbultbarbult Posts: 24,735

    The fact that they have not updated the Highlights thread for several version releases and there has been no update in the change log for weeks and weeks is also very concerning. It makes me wonder whether the main developers left the company or something. 

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,493

    another thing I must point out I discovered doing Dforce sims but applies to everything 

    DAZ studio no longer creates a keyframe at the beginning of an animation unless you click the add keyframe icon on the timeline 

    on anything 

    so you pretty well have so select everything and add a keyframe

  • wolf359wolf359 Posts: 3,834
    @Mavante, I never upgraded from version Daz Studio 4.12.0.86 and had installed my Older graphMate& Keymate plugins to keep my existing work flow continuity at the end of my last film project.

    Apparently things went sideways with some version after 4.12.0.86

    It is all Moot to me as, I have migrated my Character animation& Figure clothing creation pipeline completely over to Iclone 7.x and Character creator 3 Pipeline and Blender 2.8x And will never even bother to install any version of Daz studio after 4.12.0.86

    As far as Daz's response... There is this matter of a global pandemic and Richard has publicly reported that Daz inc is working remotely and for all we know the Daz programmers may have been personally affected by the Covid-19 virus.
  • mavantemavante Posts: 734
    wolf359 said:
    @Mavante, I never upgraded from version Daz Studio 4.12.0.86 and had installed my Older graphMate& Keymate plugins to keep my existing work flow continuity at the end of my last film project.

    Apparently things went sideways with some version after 4.12.0.86

    Okay, thanks. I didn't know that GraphMate and KeyMate ever could work with any version of 4.12. Was that only up to 0.86, or can they still work with current versions of 4.12?

  • wolf359wolf359 Posts: 3,834
    mavante said:
    wolf359 said:
    @Mavante, I never upgraded from version Daz Studio 4.12.0.86 and had installed my Older graphMate& Keymate plugins to keep my existing work flow continuity at the end of my last film project.

    Apparently things went sideways with some version after 4.12.0.86

    Okay, thanks. I didn't know that GraphMate and KeyMate ever could work with any version of 4.12. Was that only up to 0.86, or can they still work with current versions of 4.12?

    I can not offer any advice on plugin compatibility in versions after 4.12.0.86.

    However from all reports, the crippling problems with animation Data loss are a separate matter and likely would not be solved by installing the older graphMate & KeyMate plugins in the recent builds.
  • mavantemavante Posts: 734

    Thanks, wolf.

    It is all Moot to me as, I have migrated my Character animation& Figure clothing creation pipeline completely over to Iclone 7.x and Character creator 3 Pipeline and Blender 2.8x And will never even bother to install any version of Daz studio after 4.12.0.86

    Yeah. Can't say I blame you. What a vacuum.

  • tamarindotamarindo Posts: 0

    We should be able downgrade to the version 4.12.0.86 until this issue is resolved

    It can't be that hard, right?

  • Richard HaseltineRichard Haseltine Posts: 102,273
    barbult said:

    The fact that they have not updated the Highlights thread for several version releases and there has been no update in the change log for weeks and weeks is also very concerning. It makes me wonder whether the main developers left the company or something. 

    No.

  • wolf359wolf359 Posts: 3,834
    edited July 2020

    We should be able downgrade to the version 4.12.0.86 until this issue is resolved

    It can't be that hard, right?

    Well ..yes if you have saved your older  Daz studio intaller .exe'scool
    I have old installers goiing back to version 4.8

    Capture.PNG
    147 x 150 - 4K
    Post edited by wolf359 on
  • mavantemavante Posts: 734
    edited July 2020

    I managed to delete 4.12 and hoodwink DIM into iinstalling my saved 4.11 on the new iMac with Catalina, along with KeyMate. So far it seems to be working fine, and I am rid of the ineffable animation bugs infesting 4.12. Morphs are working, and keys stay where I put them.

    Somebody should send the Daz team the "If it ain't broke, don't fix it" memo. I would, but somehow don't feel like sitting around for two weeks waiting for an answer.

    UPDATE: I  don't know why I was so foolish as to believe DS would actually work. Overnight I rendered a 360-frame animation out to a networked drive. That worked. But now DS suddenly refuses to open any DS scene file. You may think that is a typo. No, it absolutely refuses to see any scene file I've ever saved as an openable file. In the "Open..." requester, every file is greyed out an unselectable. I've quit and restarted DS several times. I've rebooted. Nothing. The Mac Finder sees the scene files as openable by DS, but if I double click on one, DS opens, but with no scene loaded. Most bug-ridden software I've ever used in nearly 40 years of computing. 

    Post edited by mavante on
  • marblemarble Posts: 7,500
    edited July 2020
    mmdestiny said:

    I've joined the club of people deeply troubled by this issue after accidentally updating from 4.12.0.86.  I have a CS ticket open to get the 86 install files, but haven't had a response in 2 weeks.

    HOWEVER, I come bearing (moderately) good news and a little expanded info after a bunch of testing.

    There is a workaround that has worked for me, though you've gotta be disciplined to not forget to do it.  The morph keyframe data is lost in SCENE files, but NOT in PROPERTY PRESET files.  Therefore, if you save a Property Preset with all keyframes of your figure before shutting down, then apply that preset after reloading, you'll get your morph animations back.

    Also, it appears stock morphs are not affected by the data deletion.  I know this doesn't mean much because lol...99.999% of the morphs we use aren't stock.  Perhaps though it will help someone find the bit of code that isn't meshing so to speak.

    Just been reading up on this method but it seems that the properties preset does not save geografts and, as some of my characters have them, I'm looking for a more comprehensive solution. Still no fix from the DAZ team though which is really disappointing.

    [EDIT] - I should have tried it before I decided it wouldn't work. If I apply the preset to a character already in the scene it applies the pose/morphs, etc., as I saved them using the preset. The geografts remain attached. So many thanks for the tip.

    Post edited by marble on
  • KennethCKennethC Posts: 24

    Any news on the bug fix for this issue from DAZ?   

  • mindsong said:

    My take-away is that they are not actually missing, just inaccessible without doing toggling/setting gymnastics. Not sure if a save after the visibility issues occurs would 'confirm' the preceived loss, but that could go either way.

    I think the Keymate relationship is that plugin can still 'see' the data if it is there to see.

    To the user, the data that was there appears to not be there, and that is scary, and certainly not good for productivity - obviously changing the course of a workflow, if you think your recent work is gone.

    Also - I noted elsewhere that the timeline framecount is doing the same thing.

    A recent 1200 frame effort of mine gave me a start when it was 'truncated' in the timeline to 269 frames (no idea why 269) when reloaded into a 4.12 DS instance. I reset that to 1200 and the frames and my keyframes were still there, even though the scene/timeline *appeared* to be truncated.

    Try disbaling AniMate.

    mindsong said:

    And, for the last 5 or so DS general updates, my timeline 'active zoom?' was reset to 217 frames, meaning I would save something at X and restart/reload it to refresh DS memory (...) and when rendering the series I would find that it stopped at 217 (of the 1000+) that was/were set. Irritating, but probably in related code. All project-driven DS animators know about this quirk, but ... well I can't mention devs and actually using tools without deletion.

    --ms

     

     

  • KennethC said:

    Any news on the bug fix for this issue from DAZ?   

    There is a new entry in the Change Log http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log#4_12_2_40

  • barbultbarbult Posts: 24,735
    KennethC said:

    Any news on the bug fix for this issue from DAZ?   

    There is a new entry in the Change Log http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log#4_12_2_40

    Thank you for pointing it out, Richard. It is encouraging to see some action on timeline bug fixes.

  • barbult said:
    KennethC said:

    Any news on the bug fix for this issue from DAZ?   

    There is a new entry in the Change Log http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log#4_12_2_40

    Thank you for pointing it out, Richard. It is encouraging to see some action on timeline bug fixes.

    Well, this is of course the fruit of action that had been going on for a while - but nothing appears in the change log until there is a change to report.

  • marblemarble Posts: 7,500
    barbult said:
    KennethC said:

    Any news on the bug fix for this issue from DAZ?   

    There is a new entry in the Change Log http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log#4_12_2_40

    Thank you for pointing it out, Richard. It is encouraging to see some action on timeline bug fixes.

    Well, this is of course the fruit of action that had been going on for a while - but nothing appears in the change log until there is a change to report.

    ... And the change says "fixed". So the burning question now is how long before we get a new beta? I don't remember such a long gap between beta releases.

  • marble said:
    barbult said:
    KennethC said:

    Any news on the bug fix for this issue from DAZ?   

    There is a new entry in the Change Log http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log#4_12_2_40

    Thank you for pointing it out, Richard. It is encouraging to see some action on timeline bug fixes.

    Well, this is of course the fruit of action that had been going on for a while - but nothing appears in the change log until there is a change to report.

    ... And the change says "fixed". So the burning question now is how long before we get a new beta? I don't remember such a long gap between beta releases.

    I swear, I'm going to get the Daz logo tattooed on my forehead if they really did fix the Timeline / IK bugswink

  • barbultbarbult Posts: 24,735
    hookflash said:
    marble said:
    barbult said:
    KennethC said:

    Any news on the bug fix for this issue from DAZ?   

    There is a new entry in the Change Log http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log#4_12_2_40

    Thank you for pointing it out, Richard. It is encouraging to see some action on timeline bug fixes.

    Well, this is of course the fruit of action that had been going on for a while - but nothing appears in the change log until there is a change to report.

    ... And the change says "fixed". So the burning question now is how long before we get a new beta? I don't remember such a long gap between beta releases.

    I swear, I'm going to get the Daz logo tattooed on my forehead if they really did fix the Timeline / IK bugswink

    I didn't see any mention of IK fixes.

  • When I go to the link, there is no 4.12.2.40 entry?

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