annual price sale fixed but ???

alan bard newcomeralan bard newcomer Posts: 2,248
edited June 2020 in The Commons

the last time I tried the frontline heros bundle and the annual pc+ .. it didn't work
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but it's working now.
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but a couple days before that sale there was another sale that offered 60% off a list of items if you bought a new release.
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the annual membership was in the 60% items but didn't change price in the cart. 
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before I think about filing a ticket..
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this was the my sale promotion... 
first shot .. one of the special pages.. second one cart with plat membership from special items and third .. is the cart I bought (I think)
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now we know you can sometimes get a good deal .. if you run a cart before Daz discovered an error 
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so did the plat membership not go through because it really wasn't in the sale? 
or was it just a broken pricing glitch like the first day with the frontline and the discount for the annual membership
that was  fixed so it functioned properly 
in which case I should buy the lessor discount deal and then turn in a ticked for the difference in the discounts?
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(my cash flow is never enough to go ahead and buy and wait for a credit.
thanks.

sale items for discount.jpg
2510 x 1326 - 2M
not the platclub.jpg
2510 x 756 - 295K
cart with 7.jpg
2386 x 1403 - 548K
Post edited by alan bard newcomer on

Comments

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,510

    My assumption is that if it wasn't working, it would have been "removed as an incorrect item in the sale".. 

    But feel free to contact CS for clarification.

  • LeanaLeana Posts: 11,853
    edited June 2020

    was that fixed so it functioned properly 
    or was it just removed as an incorrect item in the sale

    I don't know what sale that was, but it was most probably not intended to be included. I don't think I've ever seen annual membership at 60% off in all the years I've spent here.

    That exclusion is generally mentioned on the sale banner, though, not by removing it from the category. I suppose they don't have an easy way to filter it out.

    Post edited by Leana on
  • alan bard newcomeralan bard newcomer Posts: 2,248
    edited June 2020

    hit post before I add the pictures attached 

     they're above.. and it didn't seen to be excluded..  I just when through the sale pages
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    main reason for asking was the current sale didn't work the first time I tried it a couple weeks ago .. also.

    and now I'm getting the discount in the cart

     

     

    Post edited by alan bard newcomer on
  • LeanaLeana Posts: 11,853

    hit post before I add the pictures attached 

     they're above.. and it didn't seen to be excluded..  I just when through the sale pages

    Sale category is one thing, but there are conditions on the sale page / banner too.

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