Missing products after hard drive failure

MendomanMendoman Posts: 404
edited June 2020 in The Commons

Recently my storage hard drive died, and I had to install all my Daz content again in a new drive. I use DIM and it downloaded thousands of products, but for some reason not everything I own is found by DIM. When I open old duf file, I get warnings for missing files, like for example https://www.daz3d.com/beautiful-brows-for-genesis-8-females and many more. It is not found by DIM even page states that it is available as DIM download. I checked that it's not in hidden files in DIM ( I usually hide all obj files ), so that can't be it either.

 

How can I know that DIM actually installs everything that I own, when obviously lots of products are missing? I have thousands of items, so I can't manually check that DIM really installs everything, and that is quite concerning that I can't be sure that I get what I have paid for, and there's really no way to know what items I'm missing. So what should I do that I can be sure that all that I have paid for is really available in my Daz library?

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Post edited by Mendoman on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,931

    What are your Download Filters set to? There's a button on the Ready To Download tab. Aso, try checking the Show Hidden box on that page.

  • TaozTaoz Posts: 9,979

    I see them in DIM, so it's probably your filter settings.

  • MendomanMendoman Posts: 404
    edited June 2020

    Hi, thanks for help, but like I already said, I already checked the "Display hidden" checkbox. There's only those OBJ files, that I don't need and don't want to install. Here's my filters:

    I managed to install some products that Install manager failed to found by logging in with Daz studio, and checking available products tabs and installing those straight from Daz studio. But there's still some items missing like for example G3M genitals and https://www.daz3d.com/casual-heat-outfit-for-genesis-3-male-s. I have at least michael 7 pro bundle so I should have genitals and just checked and I have that casual heat outfit also purchased. Like I said, it's kinda hard to know what all I'm missing, but at least those still throw error in some of my older duf saves, and neither is in that available section either, so can't install them that way either. Also I have couple of gray products in that available tab ( even when I'm logged in ), that I can't download either with Daz studio or install manager.

    Some of those are kinda hit and miss. I think I have purchased all but Yara HD ( think I returned that one after purchase ), and Ailisy is already installed but sexy stewardess is not. I own it too, but it's not available either from install manager or from Daz studio

     

    ETA; Actually I managed to get G3M genitalia by going to anatomy and it was there, but flagged as missing. Then I clicked update and Daz studio installed it. Also casual heat outfit looks like it's installed, but none of the files are there ( flagged as missing ) and there's no update button. Wish I knew how to uninstall it, since it's not in Install manager and can't find any uninstall button Daz studio  (nvm, found uninstall button for it and then installed from available tab. It seems to be working now too ). Sexy stewardess is not installed, and it's gray in available tab, so nothing I can do to it really ( double clicking does nothing and right click menu does not have install available )....any ideas? Oh, and when I say installed, I mean that I try to find it in Smart content search

     

    ETA2: And I finally figured out how to get sexy stewardess outfit. In available tab I clicked "Show product in content library" and then I deleted it from there. Then I restarted Daz studio and logged in, and now it was normal download icon in DS available tab. I downloaded it and it seems to be working now..... So I think I can do the same for the rest of the products in available tab. Still, all this left me a little uncertain, how much stuff I'm still missing, if Daz can't find my items without some weird operations.... so any idea how I could check if all that I have purchased is really available in my library?

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    Post edited by Mendoman on
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