No access to product

TheMageWilliam

I picked up this product:

https://www.daz3d.com/plushies-dexter

No problem with this, but I have an issue with the addon:

https://www.daz3d.com/dexter-expansion-1-softies

Daz Central can't find it, even though it lists that it's there.

I did locate it in the content library, and while the image for the product exists, it seems empty. I look in the file folder and everything is there as far as I can tell (still a newbie,) so I don't understand why it's not showing up, and why I can't do anything with it. 

I did uninstall it and reinstall it. I haven't tried manually adding it. 

Richard Haseltine

It doesn't list Daz Central as an option, which is surprising as I understood that anything that had DIM or Central options would have both. However, it does appear to be Poser-only so that may be the reason - it is material settings that use the Poser Material Room and there isn't a way to translate those to DS. If you use Daz Studio  think you should request a refund.

TheMageWilliam

I did not catch that. I usually check to make sure a product isn't for poser before I buy it, but I just assumed if the main product was fine that the expansion was compatible.

The purchase was on a buy 8 deal, so the expansion effectively cost me 40¢ after-tax, without including the gift card I used that I bought at 75%. Not sure it's worth the effort, especially since removing it disqualifies the deal for 8. 

 

Also confused why would it install from the install manager. I used Daz Connect to uninstall and reinstall it, and they never complained. I thought the software would have some way of knowing that. 

Noah LGP

MT5 files are not supported by Daz Studio but you can still set manually the texture images (JPG, PNG or TGA)