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Daz 3d store keeps logging me out when attempting to purchase an item

gsm77gsm77 Posts: 23
edited December 1969 in Daz Studio Discussion

When attempting to purchase an item from the daz store ,as soon as i click anything on my account page , it automatically logs me out of my account. So i re login and exactly the same happens again I have used the daz store for years and never had this problem before. Any ideas ?

Comments

  • StratDragonStratDragon Posts: 3,249
    edited December 1969

    not necessarily related but I can no longer use Firefox on my mac to go on these forums without getting timeouts. I had to switch to Chrome. Try a different browser.

  • JaderailJaderail Posts: 0
    edited December 1969

    There is a known Cookie issue. If you have not cleaned the DAZFrontend cookie in some time it will error and cause issues. It often starts as log offs for no reason. Especially for forum posts and store use. Try clearing your cookies as well.

  • gsm77gsm77 Posts: 23
    edited December 1969

    thank you i have just cleared the cookies and it works fine now. Much appreciated.

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