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Missing Smart Content & Products *** FIXED ***

RochierenRochieren Posts: 13
edited May 2014 in Technical Help (nuts n bolts)

Hi all… I’m having an issue with the newest DAZ patch that rolled out earlier in the week and I’m about at my wit’s end.

I let DIM install the newest “DAZ Studio” update, ”PostgreSQL CMS”, and “PostgreSQL CMS From Valentina CMS Conversion”. Since that fateful day, I don’t see any of my Smart Content, nothing shows in my Products, and even searching through my Content Library doesn’t show items (like my base Apollo, Michael 4, & Victoria 4 models) anymore.

Like many users I trusted that the update wouldn’t screw anything up, so I didn’t backup my database files (I’d never even heard of doing that until this update). So because I don’t have my old database I #1 don’t have an old database to import and #2 even if I had one, I’ve got no clue on how to go about importing it since I’ve never had to deal with it before.

Doing a search in the Content Library doesn’t show any files even though I can manually hunt through the Content Library and it shows up.

I’ve read through the forums & tried various combinations of uninstalling & reinstalling DAZ Studio, CMS, and both PostgreSQL files. I’m currently only running DAZ and CMS WITHOUT the newer PostgreSQL files, but still no content is showing up.

Does anybody have a method that might actually work for someone that didn’t export their database prior to installing the update?

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Post edited by Rochieren on

Comments

  • frank0314frank0314 Posts: 14,056
    edited December 1969

    Re-import your metadata and see if that helps. In DIM go to your Installed tab, select all products then right click. Select Re-Import Metadata and then all selected

  • JaderailJaderail Posts: 0
    edited December 1969

    Follow the arrows and do this....

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  • RochierenRochieren Posts: 13
    edited December 1969

    OK. I'll give it a try & post the results...

  • RochierenRochieren Posts: 13
    edited December 1969

    I'll try the first run using CMS and without either PostgreSQL running.

    >crossing my fingers<</p>

  • RochierenRochieren Posts: 13
    edited December 1969

    *** UPDATE ***

    Ok, I had some items that I'd just purchased so I downloaded & installed them with DIM. They installed perfectly & seem to be working like they're supposed to. Now I'll try the full re-import of all my previously installed items.

  • RochierenRochieren Posts: 13
    edited December 1969

    It worked like a charm & all is right in the world once again.

    Thanks for the help Frank0314 & Jaderail... :)

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