Having trouble with Norton password service?
LeatherGryphon
Posts: 11,682
I haven't been able to connect to Norton password ID service today. I can still get access to my various web sites because my passwords have been cached on my local machine, but I can't change any passwords in the Norton cloud database. It tries to login but only displays a blank login page. I get the same problem on two different machines.
It became an issue when I got a notice from Google that someone tried to access my Google account from an unregistered device. So, I changed my google password but it didn't automatically get updated in the norton cloud password file, so I tried to do it manually and discovered that I can't login. Hmmm, benign error, or scary situation? Should I panic, or snooze & try later?
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Comments
I would never, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever, never store all my passwords in the cloud.
Check out Keepass and Password Safe, two open source free encryped password databases.
I've used LastPass: local encryption, so even with synching across multiple machines, LastPass can't decrypt the password vault. Of course, if I lose the master password, I'm screwed.
For super important passwords, I get out a black marker and write it down on the table, put some clear tape over it to protect it. Might misplace a logbook but have yet to misplace a table.
I use a simple sentence as a passphrase in keepass - something easy to remember, like "aretherenoelevatorsinthisdump" usually with a bit of creative spelling added.
+1
I do have a book with all my passwords. Unlikely to lose it as it's rarely much more than 5ft from me. Managed to go 35 years without losing a fountain pen, so not much chance of losing a book.
Regards,
Richard
Problem resolved. Norton came back on-line about an hour later. Passwords updated. Yeah, I know there is some risk with cloud service but I've given up not trusting anybody. It's bad enough that I practically live in a bubble. You have to trust somebody. I trust & use Microsoft stuff, Google stuff, and Norton stuff, I have catalog accesses all over the net, and I now have many computers & devices that access email, banks, catalogs, & networks. For the really important stuff I use 2nd verification mechanisms, (i.e. text or email) before it lets you login. Access to synced passwords from the cloud is the only way I can stay sane without manually looking up the latest password for site xxxx. Yes, I have multiple copies of a locally differently encrypted master copy of all my passwords on several machines and thumbdrives. And yes, none of my passwords are the same for any other site, and yes, I change my passwords frequently. Which is why I struggle with sanity without my password manager that keeps all my devices in sync with my latest passwords. Password tracking, maintenance, and archival is a big part of my op mode and has been for 30 years, but I gave up not trusting some cloud services. The cloud is here to stay. It has its advantages. Yes, caution is advised, but the same applies to sex. Risk is everywhere.
Its a shame that we keep talking about securing passwords in this decade. You can secure your passwords at your end but you can't control if they end up getting compromised from the account providers end. With single sign-ons and 2FA, passwords based access are becoming less popular. Most of the reputed online service providers use either or both of these features. Almost ALL e-banking and payment gateways in my region provide (and mandate in some cases) 2FA. Its just a few primordial websites that keep on insisting on password based authentication. I have a policy of never providing payment information on any website that does not support 2FA, this included.