Endless "Download Failed!" using latest DIM 1.4.0.46

Ulysses HeartUlysses Heart Posts: 43
edited July 2020 in The Commons

I still depend on DIM because (of course) DazCentral is not available for Mac. It has almost always worked, but no longer. Just downloaded 1.4.0.46 and I've been trying to download purchases but all I get is "Download Failed!" over and over again. Don't want to do manual install because it's a lot of products and it would take forever. Checked the log file and it tells me SSL handshake failed. My computer has never had any problems with SSL. Has anyone encountered this?

Post edited by Ulysses Heart on

Comments

  • I installed DIM 1.4.0.46 on my Mac a few days ago, and it was working fine. But today I'm getting the same failures you're getting.

    Maybe Dazland will be stable some day, but today is not that day.

  • I installed DIM 1.4.0.46 on my Mac a few days ago, and it was working fine. But today I'm getting the same failures you're getting.

    Maybe Dazland will be stable some day, but today is not that day.

    Interesting. Maybe it's a Daz server-side problem.

  • SevrinSevrin Posts: 6,310

    Yesterday, DIM started up and wanted to install the update when I logged in.  That failed, and DIM wouldn't work.  Then after restarting my computer, it worked again, and only installed some new filters - no update to DIM itself. 

    So yeah.  Weird, but at least it's functioning normally again.

  • DAZ_RawbDAZ_Rawb Posts: 817

    This new version of DIM updated some libraries and settings to work with more modern versions of SSL/TLS. Earlier today we removed the fallbacks for the older versions of SSL/TLS, but I have tested it with the latest version of DIM and it works without any issues.

     

    Perhaps try rebooting your computer to make sure that the SSL and library caches are cleared out and give it another try. Interesting that both of you are on Mac's, I don't believe our Mac testers ran in to any issues.

  • James_HJames_H Posts: 1,046

    On my PC I did have a single download fail among yesterday's product updates (Sea Shanty?), but it installed at the second go.

  • I have the same problem on a brand new macbook

  • I have the same issue

  • Same issue here on an iMac Pro

  • Kaye KayeKaye Kaye Posts: 210
    edited July 2020

    Same. Immediate failed downloads. I've restarted my machine and it's not solved it. iMac.

    Edited to add, I also have the 'SSL handshake failed' message in the DIM log

    Post edited by Kaye Kaye on
  • TaozTaoz Posts: 9,979

    No problems here in Windows, other than 1.4.0.46 now have insisted on updating to the same version twice (i.e. first as real update from 1.4.0.23 and then two updates where the version number didn't change).

  • nemesis10nemesis10 Posts: 3,504

    Another mac failure!

  • DAZ_RawbDAZ_Rawb Posts: 817

    Have you rebooted your Mac after installing the DIM update?

  • Kaye KayeKaye Kaye Posts: 210

    I updated to 1.4.0.46 when it first released and have only had problems today. I've rebooted twice. Just checked again, and it's still failing with the 'SSL handshake failed' log message.

  • DMaxDMax Posts: 637
    edited July 2020

    .

    Post edited by DMax on
  • Kaye KayeKaye Kaye Posts: 210

    And now it seems to be working. :)

  • Success! Now I get to play in the laundromat.

     
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