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"There's Always Another Sale™" (Report sales issue here.)

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  • tsroemitsroemi Posts: 2,904

    Hi there, just to report, the 70% discount on fantasy related items with a debut new product doesn!t seem to be working right now.

  • Fae3DFae3D Posts: 2,642
    jakiblue said:

    I saw a new "elves, orcs oh my" for about two seconds....then it went back to yesterday's sales banner. 

    This happens all the time - apparently it takes a few hours to "propagate" for everyone to see it.  

    Faeofthe3rdDimension said:

    It's an hour past Daz midnight, and I still see the sales page from yesterday.  Does anyone else see the same, or is it just me?

     

    Ok, at least it isn't just me.  Thanks!

  • EllessarrEllessarr Posts: 1,395

    man serious who are the "peoples" behind those sales????, because where are the dwarfs???, i saw a orc, what i think must be a "elf" but not dwarfs and for now the "promo of get a still new new and a "fantasy(which are few) are not working, no discount being applied, the more i saw daz throwing too many random stuffs" in promo the more is complicated to take daz promos really serious without count how many times they keep doing mistakes in they "promos".

  • jakibluejakiblue Posts: 7,281

    i think the "dwarves" is supposed to be the dwarven entrance product. 

    I'm still waiting for the 70% discount to kick in - they've got it partly right, as the products are 17% in the cart. 

    Why does this stuff only ever happen here?  

    Ellessarr said:

    man serious who are the "peoples" behind those sales????, because where are the dwarfs???, i saw a orc, what i think must be a "elf" but not dwarfs and for now the "promo of get a still new new and a "fantasy(which are few) are not working, no discount being applied, the more i saw daz throwing too many random stuffs" in promo the more is complicated to take daz promos really serious without count how many times they keep doing mistakes in they "promos".

     

  • LeanaLeana Posts: 11,845
    Ellessarr said:

    where are the dwarfs???

    https://www.daz3d.com/dwarven-fantasy-entrance-

  • EllessarrEllessarr Posts: 1,395
    edited September 2020
    jakiblue said:

    i think the "dwarves" is supposed to be the dwarven entrance product. 

    I'm still waiting for the 70% discount to kick in - they've got it partly right, as the products are 17% in the cart. 

    Why does this stuff only ever happen here?  

    Ellessarr said:

    man serious who are the "peoples" behind those sales????, because where are the dwarfs???, i saw a orc, what i think must be a "elf" but not dwarfs and for now the "promo of get a still new new and a "fantasy(which are few) are not working, no discount being applied, the more i saw daz throwing too many random stuffs" in promo the more is complicated to take daz promos really serious without count how many times they keep doing mistakes in they "promos".

     

    yeah they are probably "hidden" inside the entrance wink, why is so hard for daz make a "dwarf original character, again they lost a perfect chance to make a really cool bundle, they could had made something like the "centaur 8 bundle, release 2 small bundles 1 for male and another for female, then the big bundle for both, 1 male with 3 outfits, 1 main character 1 secondary character and 1 extra stuff then 1 female with the same thing: 3 outfits, 2 characters and 1 extra then put all together with 1 or 2 extra in the big bundle like the centaur, i do miss a proper "dwart themed stuff from daz original.

     

    the 70% seens to be working only with "debut" stuffs not "still new" and even those ones are only getting as you told like 17% not even the basic 30% discount, why from a point time daz sales become so bugged, almost every day?? 

     

    Another note was really disappointing which the "non daz original" license sales lasted so "short" only 2 days, would be good if they could had stick more time with the daz original sales.

    Post edited by Ellessarr on
  • doubledeviantdoubledeviant Posts: 1,190
    edited September 2020
    Two hours past traditional turnover and the deals still aren't working. Things seem to have gotten steadily worse since Daz staff mentioned working on new store software - I wonder if their behind the scenes tinkering is causing these issues. It's not as if the selection today is especially large - the Still New list is a page and a half, and both discount lists are quite short.
    Post edited by doubledeviant on
  • Cris PalominoCris Palomino Posts: 11,710

    Sales issues reported.

  • Cora ReginaCora Regina Posts: 731
    edited September 2020

    Also no mention of how many debut and/or still new releases we need to buy to trigger the discounts on the Fantasy and Mind Blowing category items. It just says "buy any Debut New or Still New items," and the buy-in quantities during the PA sale have routinely been high:

     

    Also, is there really such a limited selection and no actual page to view them on? Just a slow scroll click-through that we can't filter or anything?

    Also also: "pruchase"

    Post edited by Cora Regina on
  • Cris PalominoCris Palomino Posts: 11,710
    Cora Regina said:

    Also no mention of how many debut and/or still new releases we need to buy to trigger the discounts on the Fantasy and Mind Blowing category items. It just says "buy any Debut New or Still New items," and the buy-in quantities during the PA sale have routinely been high:

     

    Also, is there really such a limited selection and no actual page to view them on? Just a slow scroll click-through that we can't filter or anything?

    Also also: "pruchase"

    Buy any normally means at least one. It should say how many if more are needed.

  • Cris PalominoCris Palomino Posts: 11,710

    Sale discounts are fixed.

  • jakibluejakiblue Posts: 7,281

    They don't seem to be fixed. 

    See screenshot. I have a "still new" item in the cart, and those three items are supposed to be 70% off, not 50% 

    Cris Palomino said:

    Sale discounts are fixed.

     

    pricewrong.jpg
    1879 x 689 - 328K
  • doubledeviantdoubledeviant Posts: 1,190
    Two 'Still New' items in cart but not getting the 70% discount for 'Fantasy Related' items.
    Daz_sale_issue.png
    1080 x 1920 - 469K
  • jakibluejakiblue Posts: 7,281

    Here's the problem, it's ONLY working with a DEBUT NEW. Despite the fact it says "buy any debut new OR still new"

  • Kaye KayeKaye Kaye Posts: 210
    Still new discount is not working.
    Screenshot_20200914-101702.png
    1080 x 1920 - 304K
  • Cris PalominoCris Palomino Posts: 11,710
    jakiblue said:

    They don't seem to be fixed. 

    See screenshot. I have a "still new" item in the cart, and those three items are supposed to be 70% off, not 50% 

    Cris Palomino said:

    Sale discounts are fixed.

     

    Working here.

  • jakibluejakiblue Posts: 7,281

    are you trying with a "still new" or a "new release" item? It's only working with the brand new release, not the still news.  

    Cris Palomino said:
    jakiblue said:

    They don't seem to be fixed. 

    See screenshot. I have a "still new" item in the cart, and those three items are supposed to be 70% off, not 50% 

    Cris Palomino said:

    Sale discounts are fixed.

     

    Working here.

     

  • Cora ReginaCora Regina Posts: 731
    edited September 2020
    Cris Palomino said:
    Cora Regina said:

    Also no mention of how many debut and/or still new releases we need to buy to trigger the discounts on the Fantasy and Mind Blowing category items. It just says "buy any Debut New or Still New items," and the buy-in quantities during the PA sale have routinely been high:

     

    Also, is there really such a limited selection and no actual page to view them on? Just a slow scroll click-through that we can't filter or anything?

    Also also: "pruchase"

    Buy any normally means at least one. It should say how many if more are needed.

    Then it should really say "buy any Debut New or Still New Item." Items, plural, implies more than one being necessary.

    The daily vagueries and mistakes in both the ad copy and the site code aren't making this a very enjoyable sale. Not when we have to question what things mean (how many items do we need to buy), what actually qualifies for a discount (only DN items working, not the advertised SN), what that discount actually is (see: yesterday's cheeky ad change from the posted deal to a vastly worse one), and then wait hours for things to hopefully be functional.

    This only seems to happen here.

    Post edited by Cora Regina on
  • Cris PalominoCris Palomino Posts: 11,710
    Kaye Kaye said:
    Still new discount is not working.

    Working here.

  • LeanaLeana Posts: 11,845
    edited September 2020
    Cris Palomino said:
    Kaye Kaye said:
    Still new discount is not working.

    Working here.

    It doesn't work for me either. the 90% off "mind blowing deals" does, but not the 70% off Fantasy Related Items

    cart_error_20200914.PNG
    1399 x 699 - 144K
    Post edited by Leana on
  • Cris PalominoCris Palomino Posts: 11,710

    I had a new when I tried the Fantasy deal. Let me try with still new.

  • LeanaLeana Posts: 11,845
    Cris Palomino said:

    I had a new when I tried the Fantasy deal. Let me try with still new.

    It does work with new, it's still new which is the problem

  • Cris PalominoCris Palomino Posts: 11,710
    edited September 2020

    Ok, will report

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 11,710
    edited September 2020
    Cora Regina said:
    Cris Palomino said:
    Cora Regina said:

    Also no mention of how many debut and/or still new releases we need to buy to trigger the discounts on the Fantasy and Mind Blowing category items. It just says "buy any Debut New or Still New items," and the buy-in quantities during the PA sale have routinely been high:

     

    Also, is there really such a limited selection and no actual page to view them on? Just a slow scroll click-through that we can't filter or anything?

    Also also: "pruchase"

    Buy any normally means at least one. It should say how many if more are needed.

    Then it should really say "buy any Debut New or Still New Item." Items, plural, implies more than one being necessary.

    The daily vagueries and mistakes in both the ad copy and the site code aren't making this a very enjoyable sale. Not when we have to question what things mean (how many items do we need to buy), what actually qualifies for a discount (only DN items working, not the advertised SN), what that discount actually is (see: yesterday's cheeky ad change from the posted deal to a vastly worse one), and then wait hours for things to hopefully be functional.

    This only seems to happen here.

    It is correct in this instance as you can buy any number, one and up. Daz will normally indicate the number of items when more than one is required.

    Also, please keep in mind, Daz is Central time zone. If the problems occur in the middle of the night or weekend, it may take longer to fix.

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 11,710

    We've tested with new and still new and the fantasy items are working. If you find individual items not working, they will need a ticket.

  • firewardenfirewarden Posts: 1,484

    Oh, I love the idea of Pro bundles for a good dwarven male and female. Would snap those up in a heartbeat.

  • bigD3dbigD3d Posts: 75
    Cris Palomino said:

    We've tested with new and still new and the fantasy items are working. If you find individual items not working, they will need a ticket.

    I see two of the three items in my cart from the 'Mind Blowing Deals' items not calculating the price correctly in my cart. I've removed them all, moved them back and forth to my wishlist, etc. and no difference noted. When it says above 'they will need a ticket' does that mean I submit a ticket for my individual cart, or a ticket regarding the two items in general regarding the sale?

    thanks

  • XelloszXellosz Posts: 843

    ‘Mind Blowing Deals’ Items

    Buy any Debut New or Still New Items to choose up to 3 ‘Mind Blowing Deals’ Items for 90% OFF*

    Doesn't work.

    Example Shopping Cart: (I just threw a few items there from the lists.) 

    dForce Wild Thoughts Suit for Genesis 8 Female(s)new  

    Aiko 4 Pro Bundle

     

    Fishing Boatnew 

     

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,621

    on ipad Safari and Firefox it is impossible to go to store catagories, Premier Artist etc, you get sent to the DAZ Blog every time, stops me browsing and buying stuff I guess yes

  • maikdeckermaikdecker Posts: 2,990

    Seems one only 3 items from the 70% reduction pool and 3 of the 90% reduction pool together with a new/still new item in the card only the first items get their appropriate price reduction, whilde the other three don't.

This discussion has been closed.