Download Speed 9mbps

Novica

Why is the Daz site so ridiculously slow? There's no massive sale, it was ultra slow in the early morning hours before the US customers really got online (based on seven years of experience with download speeds.)  Getting 9mbps yet here's my speed test for my internet:

Result ID

 PING ms   33         DOWNLOAD Mbps  264.10        UPLOAD Mbps   27.98

I'm not technical, so not quite understanding other than a site being busy, what causes such LOUSY service when trying to download for DIM?  Today is the last day of my bandwidth usage, and I've still got some of it to use up, and at this rate, that is impossible. It's been this way for HOURS. (And no, don't blame me. Barely anything else running, all other sites tested are fast. Only Daz DIM is sluggish and slow.) How is it for anyone else?

 Anything Daz can do? 

Taoz

I get 54 mbps here which is the max of my connection, so it could be more.

TheMysteryIsThePoint

It's complicated, @Novica.

What seems to you to be a direct connection, is really all the internet protocols sticthing together an arbitrary bunch of smaller networks to route your data from your physical location to the physical location of Daz's server. The internet's protocols were originally designed by DARPA to provide a communications network that would self-heal in the case of massive damage to its physical infrastructure (nuclear war) by finding another route in the network from the source to the destination.

You have to admit that that is pretty cool, but the consequence is that just under your nice, neat, but virtual point-to-point connection is a churning mess of protocols constantly determining the best way to get from the source to the destination. There's an ancient  UNIX command to show what that route currently is:

$ traceroute daz3d.com

traceroute to daz3d.com (104.16.65.59), 64 hops max
  1   192.168.1.1  1.452ms  1.038ms  1.178ms
  2   141.254.237.105  10.079ms  13.284ms  11.605ms
  3   24.30.173.133  18.725ms  12.202ms  15.126ms
  4   72.129.33.214  18.965ms  25.476ms  15.108ms
  5   72.129.33.2  23.379ms  16.364ms  14.541ms
  6   66.109.6.202  26.080ms  14.124ms  16.699ms
  7   66.109.6.1  48.413ms  44.614ms  49.540ms
  8   66.109.5.121  45.293ms  50.599ms  44.697ms
  9   24.30.200.61  66.421ms  46.240ms  46.240ms
 10   104.16.65.59  47.602ms  51.019ms  42.834ms

Notice that it will track up to 64 different hops; it could be more than that. #1 is the IP of my router. #2 is the IP my ISP assigned me (not its actual value). #10 is daz3d.com. Everything else is fair game and could be routers under different administrative control in different countries, undersea, orbiting satellites, microwave links, and seeming to go back and forth. But that's just the internet doing what it was designed to do: being reliable before fast.

Your destination's physical location determines the route your data takes, it'll be different for daz3d.com and cnn.com, and any one of the nodes in between you and your destination could be the culprit.

 

Catherine3678ab

What I've noticed from time to time is that it doesn't have to be a massive sale BUT it could be an extremely popular item! Too many trying to download the same item at the same time. Speculation on my part though as I have not got the routing information.

Also discovered [the hard way] that if the computer is left 'unattended' for too long, even though there's a program running [i.e. DIM], the darn thing goes to sleep. W10. [now set to never sleep unless it's running on battery as I don't want it going to sleep during a render either]

 

Novica

TheMysteryIsThePoint said:

It's complicated, @Novica.

 

thank you for explaining. Complicated indeed!  

doubledeviant

I'm not as concerned with speed but instead with stability - I'm downloading Morphing Socks for the seventh time because the download starts fine but then ratchets down to ~1 Mbps before starting to return to normal speeds. This is a much bigger red flag to me than slower speeds, and it makes me doubt the integrity of the received file, which given mild OCD makes me download it again.

And it doesn't seem to be the connection: I download malware definitions from Microsoft, and *that* download KICKS - fast, stable, not a reason in the world to doubt it.

Almost all downloads from Daz seem to have this issue to some degree (starts at half speed, then leaps up, then dips down, then stabilizes for the remainder) but some downloads (like Morphing Socks) seem to have it much worse than others.

I'd love to consistently get a stable, worry-free download from Daz the first time. For what's it worth, the files usually return a match when MD5 values are checked - that's some comfort at least - but still, it's irritating.

outrider42

I have had some slow downloads in the past, but this year has been noticeably faster, to the point where it actually is fine.

Indeed, it is all about your location and how your ISP connects to everything. Physical distance to the server is part of it, but the ISP plays a big role as well in how it routes you. My newest router has been huge factor in it as well. I had a gigaband router before, but this newer router is much faster even though my internet speed is the same. In fact my download speed is quite a bit higher than my ISP's advertised speeds, like nearly double. That's right, I nearly doubled my download speed instantly by changing routers.

However, I would point the figure Daz and the ISP more than your equipment. Where are there severs located? Anybody know? While Daz is in Utah, their servers could be anywhere.

Taoz

I'm in Europe and, except when there actually are problems with the DIM server itself which affect everyone, I never have any problems with downloads, speed is almost always high, and corrupted files are very rare.  Here's a test I just did, downloading several GB of files, it remains almost steady at 53-55 mbps (max on my connection) all the time.  Same when I tested yesterday.