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Can't Install Software/Products Properly (Install Failed!)

solidsoulartsolidsoulart Posts: 1
edited August 2020 in Daz Studio Discussion

Hello everyone,

I wanted to reach out on here to explain a recent issue I'm having.
3-4 days ago I was recently asked to update Daz Studio & Daz Central, so I did.
After that, when I opened Daz Studio all of the products in my Content Library no longer showed their respective thumbnail images, instead it was just Grey Icons (see screenshot below).
I also recently purchased some new models and when I tried installing them, I get the infamous "Install Failed!" button. (On Daz Central the button stays at "Install", instead of "Open"

I wanted to make sure it wasn't just the software so I went on my laptop and Daz is working perfectly fine.
On my laptop, I installed the updates and everything's working great, including the new models I recently purchased.


As for my primary desktop workstation, I've tried completely uninstalling Daz Studio and DIM/Daz Central along with all files/folders on my C drive (Appdata/Roaming) and all others.

After that, I would restart my PC and try re-installing Daz Studio via DIM as well as Daz Central (2 separate times after complete uninstall).
I have a suspicion that Daz is not properly installing because when I do manage to open Daz again, not only are my products greyed out non-thumbnail icons, but I can't install any products either.

This issue has now put a major dent in my workflow and would absolutely love if someone may have an answer or at least some suggestions.
Thank you!
 

 

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Post edited by solidsoulart on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,291

    At least part of the issue is likely to be that you use non-default paths and Daz central resets the paths to the defaults. You can check this in DS by going to Edit>Preferences>Content tab, clicking Content Directory manager, and adjusting rhe paths in the current set to whatever you were originally using. Uninstalling and reinstalling does not tocuh settings. If you are using non-default paths, and want to continue doing so, then stick with Install Manager.

  • solidsoulartsolidsoulart Posts: 1
    edited August 2020
    Richard Haseltine said:

    At least part of the issue is likely to be that you use non-default paths and Daz central resets the paths to the defaults. You can check this in DS by going to Edit>Preferences>Content tab, clicking Content Directory manager, and adjusting rhe paths in the current set to whatever you were originally using. Uninstalling and reinstalling does not tocuh settings. If you are using non-default paths, and want to continue doing so, then stick with Install Manager.

    That's what I'm lead to believe, I just don't know what the default paths are when I install.
    When I do install, I just leave the path as wherever the software is telling me to install to.

    Post edited by solidsoulart on
  • Richard HaseltineRichard Haseltine Posts: 102,291
    solidsoulart said:
    Richard Haseltine said:

    At least part of the issue is likely to be that you use non-default paths and Daz central resets the paths to the defaults. You can check this in DS by going to Edit>Preferences>Content tab, clicking Content Directory manager, and adjusting rhe paths in the current set to whatever you were originally using. Uninstalling and reinstalling does not tocuh settings. If you are using non-default paths, and want to continue doing so, then stick with Install Manager.

    That's what I'm lead to believe, I just don't know what the default paths are when I install.
    When I do install, I just leave the path as wherever the software is telling me to install to.

    So you hadn't made any changes?

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