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All my downloads are failing... [Fixed]

CypherFOXCypherFOX Posts: 3,401
edited August 2020 in The Commons

Greetings,

There was an update for DAZ Install Manager, but my current one couldn't download it.  So I downloaded it directly, figuring that maybe it changed.  But no, it can't download any updates or new items.

So...I'm not sure what's going wrong.  The log says 'SSL Handshake Failed'.  Specifically:

WARNING: Network Error:  : SSL handshake failed

Any...information you could provide would be appreciated.

--  Morgan

Edit: Yes, also a Mac.

Post edited by CypherFOX on

Comments

  • Kaye KayeKaye Kaye Posts: 210
    edited August 2020

    I'm getting this too - failed handshake

    Edited to add: DIM 1.4.0.58 (64-bit) Mac

     

    Post edited by Kaye Kaye on
  • Richard HaseltineRichard Haseltine Posts: 102,865

    Both Macs? I just tried and it's working for me on Windows.

  • RalfZRalfZ Posts: 31
    edited August 2020

    Same here, DIM won't download anything at all.

    Update: downloading works fine through Daz Studio's "Install" though.

    Post edited by RalfZ on
  • Kaye KayeKaye Kaye Posts: 210

    It's still not working. *sigh*

  • TaozTaoz Posts: 9,979

    Works OK here in Windows.

  • Silas3DSilas3D Posts: 619

    Yup DIM not working for me on MacOS Mojave - manual download it is.

  • leemoon_c43b45a114leemoon_c43b45a114 Posts: 882
    edited August 2020

    I put in a trouble ticket last night on this issue with my Mac mini and have now installed DIM on my MacBook (that never had DIM/Daz Studio installed on it) to see what happens on a fresh install.

    DIM throws the same error with the failed downloads and the log file lists the SSL error mentioned above.

    It's failing on both Mac OS Sierra and Catalina (newest version).

    Lee

    Post edited by leemoon_c43b45a114 on
  • skotskot Posts: 9

    I'm having the same Mac issue. Everything worked fine on Wednesday, that was the last time I used DIM. Installed content from other sites manually yesterday as I usually do with content not purchased from Daz. This morning tried to used DIM for content purchased through Daz and get the error. Seems to me something related to Mac's using DIM was changed or broke on Daz Studios site between Thursday and now.

  • leemoon_c43b45a114leemoon_c43b45a114 Posts: 882
    skot said:

    I'm having the same Mac issue. Everything worked fine on Wednesday, that was the last time I used DIM. Installed content from other sites manually yesterday as I usually do with content not purchased from Daz. This morning tried to used DIM for content purchased through Daz and get the error. Seems to me something related to Mac's using DIM was changed or broke on Daz Studios site between Thursday and now.

    Same here. It was working fine on Wednesday and last night the failures started.

    Someone needs to get on this. Now.  I'm waiting to purchase and download a bunch of stuff in my wishlist from the current sale.  This is the second time I've had issues with downloading purchased products in the past month or so. DAZ corrected the last problem in a couple of days, let's see how long it takes for this to get resolved.

    Lee

  • Richard HaseltineRichard Haseltine Posts: 102,865

    This issue has been reported.

  • Sven DullahSven Dullah Posts: 7,621

    I'm running El Capitan (10.11.6) and have no issues downloading. FWIW.

  • leemoon_c43b45a114leemoon_c43b45a114 Posts: 882
    Sven Dullah said:

    I'm running El Capitan (10.11.6) and have no issues downloading. FWIW.

    Awesome news! I just checked and DIM is downloading again! Very happy.  Thanks for letting us know, Sven Dullah.

    I'm off to move stuff from wishlist to cart now!

    Lee

  • CypherFOXCypherFOX Posts: 3,401

    Greetings,

    Downloads were working for me as of around 5 hours ago, but I had to run...  Thanks so much for getting that fixed!

    --  Morgan

     

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