issues with Grace Gen8

so i brought Grace for Gen8 while its on sale its a great looking character, however, i had an issue when i installed it i cant show screenshots because i uninstalled her, but when i did install her my other genesis 8 textures and morphs messed up has anyone else had this or a similar issue? 

 

https://www.daz3d.com/grace-for-genesis-8-female

Comments

  • nicsttnicstt Posts: 11,715

    I'd raise a ticket include screen shots if you can.

  • AnitaLeeAnitaLee Posts: 42

    I have an issue with her too, I can no longer search for poses by genesis 8 it only says grace at the top now, I uninstalled her but still have the issue

     

  • Manually uninstall her all documents files as well that's what I had to do 

  • AnitaLeeAnitaLee Posts: 42

    I thought I uninstalled everything, but I will check again, thank you

  • Oh also reinstall the genesis 8 basics 

  • Has this problem been fixed yet, because I've been holding off buying her until I heard it had, but nobody has updated the thread, not even a response from the creator.

  • iv still got hear installed on my old pc and iv not seen any updates or the issues been fixed :s

  • but i hope he/she fixes her the model is great looking

  • nicsttnicstt Posts: 11,715
    AnitaLee said:

    I thought I uninstalled everything, but I will check again, thank you

    It can be useful to look at where everything is/should be by looking at the zip and following them; this is just incase the uninstall leaves something behind.

  • I believe the issues with grace gen8 :)

  • sorry I spoke to soon still doing it but what's worse now when I uninstall it all the issues still there 

     

    i try open genesis 8 basic and this happens 

  • after uninstalling all of grace reinstall genesis 8 basics that fixed it for me BUT please can the creator fix this :( 

  • after uninstalling all of grace reinstall genesis 8 basics that fixed it for me BUT please can the creator fix this :( 

    You would need to put in a CS ticket to bring the matter to the attention of the company. Some PAs read through the forums, not all.

  • did anybody contact the creator about this problem ?

    or did DAZ bother to inform the creator of the problem ?

    Has any update been made subsequently ?

     

  • Daz emailed me back after I did a ticket, asking has the issue been fixed from updates, however iv not installed it since I don't want ruin my work/renders iv gotten set up, I'll try install her again after iv rendered them all it's a nice looking model but it just overights the basic genesis 8 female for some reason

  •  I wanted to get her but then saw this thread with no updates. Did Grace ever get fixed?

  • PerttiAPerttiA Posts: 10,024

    Wildman oS said:

    did anybody contact the creator about this problem ?

    or did DAZ bother to inform the creator of the problem ?

    Has any update been made subsequently ?

    The creator has nothing to do with the problem, it is DAZ that creates the metadata that is causing it. 

  • PerttiA said:

    Wildman oS said:

    did anybody contact the creator about this problem ?

    or did DAZ bother to inform the creator of the problem ?

    Has any update been made subsequently ?

    The creator has nothing to do with the problem, it is DAZ that creates the metadata that is causing it. 

    So has it been fixed?

  • sorry just saw this BUT yes i belive it has been fixed it works fine for me now and i think you should get it its a really nice model :)

  • WonderlandWonderland Posts: 6,873

    Found this in the README

    Resolved Issues

    • 2021-08-18 - Metadata fix for Grace showing up in Smart Content when not active.

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