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Purchased product today apparently only accessible through Daz Central.

billh4321billh4321 Posts: 20
in Daz Studio Discussion

Purchased product today apparently only accessible through Daz Central. Didn't intend to install another content manager but had already made the purchse.  Installed Daz Central and the product doesn't show.  So, no longer a manual zip download, not available in Daz Install manager and doesn't show in Daz Central. 

Comments

  • GordigGordig Posts: 10,171

    If something shows as only being available through Daz Central, that means there was a glitch, and it's actually not available by any means, but it will be fixed.

  • billh4321billh4321 Posts: 20

    I just assumed that was the direction Daz was going.  If it's just a glitch, then I can understand.

    Thanks.

  • GordigGordig Posts: 10,171

    Daz's current statement is that no products will be for Daz Central only.

  • billh4321billh4321 Posts: 20

    Good to know.  I'll uninstall Daz Central and wait for them to fix the product.

    Thanks.

  • LeanaLeana Posts: 11,812
    billh4321 said:

    I just assumed that was the direction Daz was going.

    No, it's not. DazCentral is not suitable for all users (for example people with complex setups), and Daz has stated multiple times they had no plans to phase out other install methods.

  • dawnbladedawnblade Posts: 1,723
    Unfortunately this happens occasionally, but eventually gets fixed by Daz3d. The artist who created the product isn't at fault and can't fix it either. Also, Daz3d doesn't follow the forums, so you should submit a ticket if you haven't already.
  • ImagineThatCGIImagineThatCGI Posts: 33
    Leana said:
    billh4321 said:

    I just assumed that was the direction Daz was going.

    No, it's not. DazCentral is not suitable for all users (for example people with complex setups), and Daz has stated multiple times they had no plans to phase out other install methods.

    I have no trouble organizing my content on my own and have no plans to go to Daz Central (especially after seeing troubles that others are having with it). 

    I am very unhappy to see today that the product descriptions on my product library pages have all been replaced with "nag screens" to install Daz Central . . . so if i want to see the product description I now have to open every product page individually. 

    This is not cool at all. 

     

     

     

  • nicsttnicstt Posts: 11,715

    It's probably a mistake, which seems to be happening more often atm.

    Presuming it ends up not being, return it; I vote with my wallet; it is the only effective way to vote especially if you give feedback.

  • LeanaLeana Posts: 11,812
    edited August 2020
    nicstt said:

    It's probably a mistake, which seems to be happening more often atm.

    Presuming it ends up not being, return it; I vote with my wallet; it is the only effective way to vote especially if you give feedback.

    DazCentral uses the same zip files and servers as DIM (and I think manual downloads, though servers might be different), so if a product is available via DazCentral it is technically also available for DIM and manual install.

    If only DazCentral is listed on product page it means install files are missing, even for DazCentral. That's a mistake and should be reported.

    Post edited by Leana on
  • darkguyver1994_a1285f4265darkguyver1994_a1285f4265 Posts: 142

    I just made a HUGE purchase today and can only access the files manually. So there is clearly an issue going on. 

  • darkguyver1994_a1285f4265darkguyver1994_a1285f4265 Posts: 142

    And it's back up and running. Thank you DAZ. Love your stuff!

  • ImagineThatCGIImagineThatCGI Posts: 33
    edited August 2020

    Purchased 2 packages about an hour ago but as yet, neither is accessible by DIM (product descriptions says DIM). 

    Looks like DIM is starting its search but gives up after about 10 seconds. My library is fairly large and normally takes much longer than that to scan. 

    Lets give DIM a little TLC ?  I will give it a few hours and then try again. 

    Post edited by ImagineThatCGI on
  • KeryaKerya Posts: 10,943

    You are not the only ones ... https://www.daz3d.com/forums/discussion/comment/5966526#Comment_5966526

     

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