Automatic Quarterly PC+ Payment Deductions

markgoode77markgoode77 Posts: 343
edited August 2020 in The Commons

Daz appear to have taken at least six from my Paypal account today.  This is despite me having purchased annual membership in May.

I'm now a member until March 1st 2023 according to my membership details.

Edit: Now seven payments, with membership until June 1st 2023.  I've also had an email saying my PC+ membership has expired.

Post edited by markgoode77 on

Comments

  • Do you have multiple recurring payments set up in Paypal?

    Either way, can you please file a ticket and CS can look into this please.

  • Thanks jack, I've already filed a ticket, and it looks like at least two of the payments have been refused by Paypal.  I'm not unduly worried, yet.

  • Can you just confirm you have a load of them set up in your PP account?

    Just wondering if its intentional or the site is glitching.

  • scorpioscorpio Posts: 8,484

    Can you just confirm you have a load of them set up in your PP account?

    Just wondering if its intentional or the site is glitching.

    The site is glitching

    https://www.daz3d.com/forums/discussion/432381/website-and-paypal-check-out-issues#latest

    Checking out at daz at the moment is risky.

  • I have a single authorised recurring payment set up in Paypal, which has been there for about three years.  I suppose I should have cancelled it when I bought the annual membership, but I didn't think I'd need to.  An automatic quarterly payment was taken on 30th May which I didn't notice, and a flurry of activity today, including at least one successful deduction (and maybe only one).  Seven separate orders.

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