Disappearing ReadMe Files?
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in The Commons
Increasingly, I find that when I press a DIM 'Info' button to retrieve the ReadMe file for a product, I am directed to a 'Page Not Found' or 'This is a temporary filler page' page in docs.daz3d.com. This occurs on both my Mac and Windows installations. Is anyone else experiencing this recently, and is there an explanation.
Further experimentation indicates that this is not a DIM issue but a problem in the readme files on docs.daz3d.com. For example, if you go to the product page for Christian 8 (https://www.daz3d.com/christian-8) and click the 'Read Me' link, you get a page not found.
Comments
It happens sometimes that the page doesn't load in a timely manner and a page refresh will succeed, but in this case there doesn't appear to be one. The "Read Me" link on the product page is from the browser add-on, but it can only use what is available. Unless DAZ is informed of the missing page, it won't get any attention. @Ati tries to bring it to their attention on new releases in the sales complaint thread, but older stuff will probably require a help ticket. It might have been mentioned already, but we'll never know until it appears. For example, the readme for Darius 7 took a few years to show up!
Yes, I raised a ticket for Darius 7 and it was months before anything happened.
I've noticed that sometimes recently the ReadMe pages load OK, but download the pdf and I get an "empty" (i.e. that temporary filler message) copy. A second or third retry has worked so far. (I need the pdf's to read offline on my Daz Studio PC, which has no internet connection)