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Premium Membership gone

JasperJonesJasperJones Posts: 19
in The Commons

Anybody else a premium member and the site doesn't recognize your membership? I purchased a 1 year subscription in October and now the website doesn't realize I'm a member.

And yes, I know we just had a website update, but I need my membership so i can buy some last minute premium+ items.

Comments

  • movidamovida Posts: 54

    yes me too

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501

    Everyone is on the site, working on the teething issues.. please sit tight :)

  • marblemarble Posts: 7,500
    JasperJones said:

    Anybody else a premium member and the site doesn't recognize your membership? I purchased a 1 year subscription in October and now the website doesn't realize I'm a member.

    And yes, I know we just had a website update, but I need my membership so i can buy some last minute premium+ items.

    Yes - mine too. My PC+ membership status says "Cancelled".

  • JasperJonesJasperJones Posts: 19
    Jack Tomalin said:

    Everyone is on the site, working on the teething issues.. please sit tight :)

    BUT I NEED TO MAKE PURCHASES NOOOOWWWWWWW!

    j/k.  I figured you guys were on it ;-)

  • MI3DARTMI3DART Posts: 31

    It has happened to me as well. I think the issue is the expiration year is wrong.

    This is what my account says: 

    Expiration Date:

     0000-12-31

    I just hope the catchup sale lasts until after they fix this.

     

  • ByrdieByrdie Posts: 1,783

    Mine doesn't run out for 3 more days but right now it is showing my 2013 membership date at the top of the page and reading it as cancelled. The most recent is just underneath that and being ignored. Glitch, I reckon.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501

    If you see an issue posted already, please don''t feel the need to repeat it.. we're working on it.. thanks!

    Can we use the main thread please too.. rather than make new ones for every issue.

This discussion has been closed.