Some newer products are Daz Central install only?

TATSU 3DTATSU 3D Posts: 224
edited November 2020 in The Commons

I've noticed today that at least one new product lists as being installable by Daz Central only. That product is https://www.daz3d.com/fg-fast-food

After purchasing it, the only options shown for downloading are Daz Central - there are no links for clicking to open DIM (didn't look for Manual install). All other new products that I checked have the usual plethora of options, DC, DIM, Manual etc.

So I guess my question is, are some items going to be DC exclusive? If so, I'm afraid they will not be getting purchased, as I absolutely refuse to have that dumpster fire known as Daz Central anywhere near my hardware again!

For what it's worth, when I opened DIM, the product was showing, but at the time of writing it is still refusing to download. I'm getting repeated 'download failed' errors. Just found it particularly strange how this one item only had references to Daz Central, and it doesn't seem to want to install via DIM!

 

* edited to correct a spelling error

Post edited by TATSU 3D on

Comments

  • SevrinSevrin Posts: 6,310

    If you can't download something, it doesn't seem to matter how you choose to download it.  DazCentral wouldn't work any better, no matter what it says.

  • TATSU 3DTATSU 3D Posts: 224
    Sevrin said:

    If you can't download something, it doesn't seem to matter how you choose to download it.  DazCentral wouldn't work any better, no matter what it says.

    I know, but that wasn't my point.

    I was more enquiring about the fact that this one item only shows DC as an install option. 

  • SevrinSevrin Posts: 6,310

    Yeah, that's never been true.

  • fixmypcmikefixmypcmike Posts: 19,613

    Apparently if there are no download files, it still lists DazCentral but not DIM or manual, even though DazCentral uses the same downloads as DIM.  If only DazCentral is listed. it won't work either.

  • TraceSLTraceSL Posts: 529

    This is a known issue, I know as I have put tickets in on the same problem 

  • Happens a lot lately. Seems like QA is either short-staffed or snowed under - potentiall both, given the recent store mess-up.

  • TATSU 3DTATSU 3D Posts: 224

    Ok guys, thanks for the replies. Can confirm after getting home from work that the item has now successfully installed via DIM :)

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