Delete Account?
Ippotamus
Posts: 1,580
Is there a way to delete or close a forum/DAZ account while keeping access to products purchased in the past?
Post edited by Ippotamus on
Daz 3D is part of 
Connect
DAZ Productions, Inc.
7533 S Center View Ct #4664
West Jordan, UT 84084
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2025 Daz Productions Inc. All Rights Reserved.
Comments
What is it that you're wanting to do? We can remove your posting privileges, if you wish, but you would still be able to read the forums which don't require you to be logged in. I don't know if that would also prevent you from sending/receiving PM's.
Thanks for the reply,
I'm not too worried about posting.
I'm trying to get rid of the daily e-mails, ads and remove any and all credit card and information from my profile/account.
I would close the whole account down completely but I do want to keep access for what I have already paid for.
I'm not sure if any of that is possible or not.
It kind of seems tied together.
Stop receiving emails by using "Email Settings" from your account control panel (top right of the forum pane)
Remove credit Card information by removing it using "My Account" from very top right of the page, and then "Payment Options" which you find under the "more" tag.
If you have any recurring payments set up with Paypal then make sure you cancel that at Paypal as well.
Suspending your forum account will stop posting privileges and also PMs
Removing your account altogether does remove all access to your Account History, and once done this information is not recoverable.
Thank you, Chohole.
That is exactly the information I needed.
What's wrong Ippo? Don't you love us anymore. :)
Ha! :)
This community is 100% aces.
I mean that.
But after spending what? $75 a month average (I think that is a conservative estimate really) for two years?
I think I have earned the very basic right not to receive terse and pithy replies from the company or their representatives.
I guess I'm just old fashioned like that.
going cold turkey are we?
How can I delete my Daz3D account I cant find anything to delete not even settings option?
Please open a support ticket if you wish to delete your acccount with Daz https://www.daz3d.com/help/help-contact-us . If you mean something else pllease give more information.
yah,
I don't think those giving the "cold pithy replies" understand even remotely how much damage they are causing to the general goodwill (and the requisite customer spending) of the company they are supposed to be 'defending' if I can even use that word.
Vote with your wallet friend, that's how I do it now, and the sales are getting better each month for some reason. You are not alone. Many a good soul has moved on and per the various 'export to YYY' threads, many more are looking that way.
Maybe @DAZ_Steve or @DAZ_ty will stop by to take note of what's going on in here! Probably not.
godspeed,
--ms
We're here. Obviously I don't know specifically what the concern is, or what originally happened, but I would echo what some of the others here have said. The best way to get any one on one issue resolved is to open a support ticket. But if you feel that you are being treated poorly there, don't feel like you are without options. Definitely ask to have your issue escalated if it's not being handled well or to your satisfaction. Ask to have the support manager included, and also escalate up to me if that doesn't help get your issue resolved. I wanted to be sure to answer your question here publicly, and ore generically like this, so that it might help not only with any problems you may be currently experiencing, but also so others can read the response if they run into frustrations in the future. This way we can give the Customer Service team, and its leader the opportunity to resolv ethe issue (as well as bring to light any challenges there), and also things can be esclated and brought to light if that isn't sufficient to resolve it. I'm very sorry you've been feeling frustrated recently. We ddefinitely want to see what we can do to help.
you know that post was is 2014
the one that raised the thread from the dead has zero posts
and joined yesterday
OK .... #1 fix the store. 80% of your customer service workload has to come from problems with sales erros, slow server issues, etc etc
1B ... Make your sales simple ... its like a math course to try and figure what you need to do, or buy, or what combo gives the best deal. It gets old.
1C ... DO NOT have a sale one day and then a better one on the same products the next, or even within a few hours via coupons, banner ads, etc
#2 ... pull back that DAZ Central fiasco. It destroyed my file structure as well the same for many others. It does not work correctly.
#3... DO NOT sell products with DAZ Central ONLY installation method.
iut the problems from 2014 are still here, my spending has dropped dramatically due to some of the biased treatment I have recieved here and its not really likely to return to what it was even when my income does. I'm tired of the double standards.
LOL.. Oops, thanks :)
+1
I've just sent in a request to get a refund on a $300 gift card not used yet; I doubt I'll get said refund, but i can hope.
but the original poster is still active in the forum and buying stuffs
Actually, I remember Ippotamus posting in the last 2 years too so I guess they resolved their problem to their satisfaction.
Yes but how many that don't post aren't. Like I said my spending has dropped and I am getting more and more fed up as time goes by - not a satisfied customer any more.
i know the feeling. still buying though. I've cut back for awhile then go nuts for awhile. Every little thing has me one more step closer to the door. I had a discussion with customer support not long ago on my closing my account. In reality, I have so much content now, it has become more a collector deal that trying to make art.
I can understand resurrecting a thread from 2014... I liked that year a lot better... can we reset and go back to 2014?...
Even just for a few days... I'm kinda sick of 2020 already.
And it's only June... we haven't even gotten to the killer Roombas or the rabid mime attacks yet.
Just wanted to say I totally understand and agree with the OP.
How can you tell?
Well, it's on the list, but it's really hard to ignore them silently gnawing on your shin...
Rabid mimes are a serious threat... the Roombas too, but they are still small enough to kick away... The damn mimes are just so persistent.
Its all fun and games till you get bit... next thing you know you're dressed like a monochromatic Waldo pretending to be stuck in an invisible box... what a way to go...
1. a b and c: pretty sure the support people want it fixed almost as badly as we do. I know commerce sites are complicated beasts but there are some pretty bad bugs that should have been priority fixes.
2. Can't speak to that, it certainly is a pain on systems where other methods had been used before to install, but I've yet to see how it is on completely new setups, anyhow they're more likely to keep working on it rather than pulling it.
3. It's already been said that they won't and given the files used are the same as DIM they likely can't make something truly 'DazCentral Only'
Hi @DAZ_Steve,
Best I can describe it, you might say there's a chronic 'us vs them' kind of thing going on here in the forums. Not a new thing either - but perhaps world-pressures are exacerbating the effect.
This sort of thing doesn't lend itself to support tickets, so I wouldn't look there - now or in the future. Not the sort of thing to write a ticket about. Not an event either - it's a cultural continuum kind of thing.
Essentially, I think your forum policies look good on paper, but don't work well with clever and passionate people whose posts are removed for being candid, even if not 'nice' in how they do it. Honesty often forgets the pink bow.
And it feeds on itself. I don't even try to be 'nice' anymore - hell, it's just going to be deleted anyway... I often post, and wonder when the Harry Potter pink school-master is going to come scrub me away again...
May I suggest you do a real survey (hard questions survey) of the folks that haven't yet left this community... (and maybe the ones that have - the ones that used to participate?) regarding the general culture and behavior of the forum moderation staff and the effectiveness of the seemingly rational policies they're asked to 'uphold'?
And while I know the moderators aren't bad people, on the contrary, and I appreciate that they are clearly knowledgeable, available, and always willing to help when they can - but they've set their lines with respect to controversy. I believe the policy lines are somewhat misplaced if you expect to maintain a vibrant and honest community. Perhaps you put them in a no-win spot where they have to mix helping with policing. I don't envy that at all.
I'll add (in public) that I'm a DAZer to the core (not a disgruntled Poser/Hivewire/Rendo troll that stops by to cause trouble). Your store content is excellent, the value is great, support is good considering the magnitude of data/products involved, and the general forum community is rich with creative, clever, and very witty participants - no doubt in part to some of the moderation policies and activities.
Yet these same moderators would remind me regularly that my relationship with DAZ Inc. is now purely economic to my own ends, and will only last as long as the business value remains. I've been pissed enough times to have lost almost any sense of loyalty or the collaboration-like emotional binding that one would call a win/win relationship with DAZ Inc. To wit - I generally don't hang out at DAZ Inc for a good time anymore.
It wasn't always that way.
be well,
--ms
Well, that's what happens when newbies start dabling in necromancy here. They're constantly resurecting dead theads.
This, very well put and lays out much of what I feel myself.
+ 2 Which is why I've been absent for a pretty long time.