Forum: how can I get rid of those little placeholder icons?

maikdeckermaikdecker Posts: 2,985
edited November 2020 in The Commons

Those little icons all over the screen (beside the search bar and in front of the diverse entries on the page) were real symbols before DAZ changed the shop and all connected with it.. how do I get them back?

Screenshot_1.png
1891 x 934 - 111K
Post edited by maikdecker on

Comments

  • Daz3D's IT people will have to fix it. It is one of the things broken in the store migration and very low on the priority list, is what I have read.

  • FSMCDesignsFSMCDesigns Posts: 12,783

    yeah, I get this also and it bugs the crap out of me. They need to move this up the priority ladder

  • yeah, I get this also and it bugs the crap out of me. They need to move this up the priority ladder

    Why? It's purely cosmetic, actual issues need fixing first.

  • FSMCDesignsFSMCDesigns Posts: 12,783

    Fair point Richard, I guess since that is the only thing affecting my DAZ experience it's a bigger deal to me.

  • SevrinSevrin Posts: 6,310

    Oddly, the icons are broken on Chrome, but work correctly with MS Edge.

  • Sevrin said:

    Oddly, the icons are broken on Chrome, but work correctly with MS Edge.

    Hmmm,  not broken on my Chrome.  Under Win10-Pro version 20H2.indecision

  • davesodaveso Posts: 7,175
    edited November 2020

    if i were new to DAZ and came here and saw little squares, after refreshing a few times and they still there, I would leave. How are you supposed to know what they are or what for? 
    Plus the slowness is another bad deal. 

    Post edited by daveso on
  • arbee999arbee999 Posts: 104
    Sevrin said:

    Oddly, the icons are broken on Chrome, but work correctly with MS Edge.

    Until this week they were working fo rme on Firefox (Version 82.03) but now they're gone sad

  • FauvistFauvist Posts: 2,152

    yeah, I get this also and it bugs the crap out of me. They need to move this up the priority ladder

    Why? It's purely cosmetic, actual issues need fixing first.

    It's not cosmetic at all. There's no label on any of those boxes so your site is not functional.  What are we supposed to do - guess what every little box is?

  • Fauvist said:

    yeah, I get this also and it bugs the crap out of me. They need to move this up the priority ladder

    Why? It's purely cosmetic, actual issues need fixing first.

    It's not cosmetic at all. There's no label on any of those boxes so your site is not functional.  What are we supposed to do - guess what every little box is?

    LOL, worked for me. "Lessee, Left X-square is where Cart Icon was, Right X-sqare is where Blue-person Menu Dropdown Icon was. So I will test my hypothesis that Left X-square = Cart & Right X-square = Dropdown by clicking on them. Yup, Left = Cart, Right =Dropdown. Confirmed." And even though I do have a science degree, I am not a logical Vulcan type; I'm 100% Dr. McCoy.

  • I kept bookmarking threads by mistake 

  • I thought I'm the only one with no symbols in the forums, doesn't seem to be the urgent fix for DAZ. cheeky but it bothers me somehow...

  • j cadej cade Posts: 2,310

    I get the squares in the forum but none in the store proper - given that the forums are a sliver of users I can understand it being low priority - even if i do find it a but annoying

  • StezzaStezza Posts: 8,247
    Sevrin said:

    Oddly, the icons are broken on Chrome, but work correctly with MS Edge.

    Hmmm,  not broken on my Chrome.  Under Win10-Pro version 20H2.indecision

    broken on windows 10 Pro 20h2 Chrome, edge and also ipad

    looks like a site that's been hacked to the hilt.  cool

  • bytescapesbytescapes Posts: 1,851

    It's probably a symbol font that isn't being loaded.

    Actually, having inspected the page, there's a whole bunch of fonts that aren't loading successfully. They're all supposedly on 'cdn.daz3d.com', there's two fonts in the Gotham family that aren't where they're supposed to be, and several .woff and .ttf fonts called 'fontdaz_3b9a0cf01c922aa5a9e42a3a5196f150' which presumably contain the missing symbols. They're all shown as 'not found', so I guess they just haven't been pushed to the CDN (or the CDN isn't finding them where it expects to find them on the back end).

    You probably didn't need to know that. Sorry, carry on.

  • Serene NightSerene Night Posts: 17,677

    I tend to think of those as menus. I click on them and stuff happens. I'm used to the site already with with whatever those are.

  • Leonides02Leonides02 Posts: 1,379
    edited November 2020

    yeah, I get this also and it bugs the crap out of me. They need to move this up the priority ladder

    Why? It's purely cosmetic, actual issues need fixing first.

    "Cosmetic" would mean we still have an idea of their functionality even without the icons. 

    The cart icon isn't even visible. If I were new to DAZ, how would I check out?

    Post edited by Leonides02 on
  • maikdeckermaikdecker Posts: 2,985

    It's probably a symbol font that isn't being loaded.

    Actually, having inspected the page, there's a whole bunch of fonts that aren't loading successfully. They're all supposedly on 'cdn.daz3d.com', there's two fonts in the Gotham family that aren't where they're supposed to be, and several .woff and .ttf fonts called 'fontdaz_3b9a0cf01c922aa5a9e42a3a5196f150' which presumably contain the missing symbols. They're all shown as 'not found', so I guess they just haven't been pushed to the CDN (or the CDN isn't finding them where it expects to find them on the back end).

    You probably didn't need to know that. Sorry, carry on.

    And now that You did the job of the DAZ Shop web team for them, they should be able to repair the sourcecode in an iffy, right? devil

  • j cade said:

    I get the squares in the forum but none in the store proper - given that the forums are a sliver of users I can understand it being low priority - even if i do find it a but annoying

    it's actually a little disconcering that the forums are just a sliver of users...  I seem to recall back when the forums would run up lots of pages in just a day or two and you had to go back to find your comment .. now they seem to hang around a lot. 

     

  • j cadej cade Posts: 2,310

    yeah, I get this also and it bugs the crap out of me. They need to move this up the priority ladder

    Why? It's purely cosmetic, actual issues need fixing first.

    "Cosmetic" would mean we still have an idea of their functionality even without the icons. 

    The cart icon isn't even visible. If I were new to DAZ, how would I check out?

    The cart icon isn't visible *in the forum* but is when you're in the store itself (at least for me).
  • PerttiAPerttiA Posts: 10,024

     

    j cade said:

    I get the squares in the forum but none in the store proper - given that the forums are a sliver of users I can understand it being low priority - even if i do find it a but annoying

    At work on W10+Chrome the icons are visible in the store but not in forum, they still work on both.

    At home on W7+Yandex, the icons are visible and working on both.

  • RAMWolffRAMWolff Posts: 10,249
    Sevrin said:

    Oddly, the icons are broken on Chrome, but work correctly with MS Edge.

    I use Edge as my default but nope, have to diagree.  On my end I see little boxes where there used to be icons!  Interestingly enough though these are mostly throughout the forums.  Why does the new store affect the forums? Seems odd to me!  LOL 

    Also, DAZ, HONEY CHILD, new emoticons please.  The ones that you give us to use are both hideous and limited!  Thank you! 

  • bytescapesbytescapes Posts: 1,851

    It's probably a symbol font that isn't being loaded.

    Actually, having inspected the page, there's a whole bunch of fonts that aren't loading successfully. ...

    And now that You did the job of the DAZ Shop web team for them, they should be able to repair the sourcecode in an iffy, right? devil

    I bet the DAZ web team already knows this stuff.

    The thing is, I can identify a symptom -- icons not showing up -- and a cause -- fonts not found. But behind that cause is the actual problem, which is whatever's stopping the fonts from being found. And that problem might be very trivial or it might be very thorny. I suspect that the DAZ web team already have an idea of what the actual problem is and they may even know how to fix it, but they have a priority list that starts with putting out the things that are actually on fire. And, as a business, anything that affects the store (rather than the forums) has to come first.

  • RAMWolff said:
    Also, DAZ, HONEY CHILD, new emoticons please.  The ones that you give us to use are both hideous and limited!  Thank you! 

    Agreed, the previous forum software had better emoticons (until an update broke them). Several years ago I discovered Cosgan's Smilies. I regularly use half a dozen of their categories, and there must be hundreds of graphics overall. Easy to use, I just place them as individual graphics using the picture button in the toolbar here. Most of them are animated, and every now and then a batch of new ones gets added. 

  • ByrdieByrdie Posts: 1,783

    Windows 7 with Chrome browser and no icons, just little plain boxes here too. sad

  • Browsers that show the icons probably just have them cached. That might not last forever.

  • lilweeplilweep Posts: 2,561

    this is so annoying.  Im sure very offputting for brand new users too.

  • LindseyLindsey Posts: 2,001

    I still get icons with IE11 and without any warnings I'm still using IE11 !

    Screen Shot 11-19-20 at 01.03 PM.JPG
    1209 x 827 - 254K
Sign In or Register to comment.