Another with a "building interface" problem

Hello.

 

After I downloaded and installed the New Daz Studio beta (the 4.14), I've realized that when I execute the program, the "Building interface" stays freezed a couple of hours, and when the window loads, it freezes until another hour has passed before i can use properly the software. Anyone knows why happens this?

 

Thanks in advance

Comments

  • Is this just the bare UI, or is it loading as cene at the same time? What are yiour system specs?

  • ajrfajrf Posts: 11

    Is this just the bare UI, or is it loading as cene at the same time? What are yiour system specs?

    Forgot to tell the specs:

     

    CPU: Intel I7 6700K
    Kingston ValueRAM 16GB Ram@2133MHz
    Gigabyte GeForce 1060 6GB OC (driver is 457.30)
    Win10 64-bit Home

    MSI Z170A Pro motherboard

     

    In relation with the other question, is just the UI. I didn't load any scene.

  • So it is showing the splash screen, with Building Interface? That isn't necessarily the cause of the delay - not everything, I think, getss ent to the splash screen. It may be worth checking the log file, Help>Troubleshooting>View Log File or go to

    %AppData%/daz 3d/studio4 public build/log.txt

    in a file browser - look at the time stamps down the margin to see if you can see what is taking a long time.

  • ajrfajrf Posts: 11

    This is my log:

     

    [SPOILER]2020-11-24 17:41:28.533     Could not activate Measure Metrics evaluation. Plug-in disabled.
    2020-11-24 17:41:28.543 Error writing author data.
    2020-11-24 17:41:28.559 Initializing NVIDIA Iray...
    2020-11-24 17:41:28.559 Iray [INFO] - API:DATABASE ::   0.0   API    db   info : Loaded "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\libneuray.dll"
    2020-11-24 17:41:28.559 Iray [INFO] - API:MISC ::   0.0   API    misc info : Iray RTX 2020.1.1, build 334300.4226, 29 Sep 2020, nt-x86-64
    2020-11-24 17:41:28.560 WARNING: ..\..\..\..\..\src\pluginsource\DzIrayRender\dzneuraymgr.cpp(474): Could not add path: "C:/Users/Usuario/AppData/Roaming/DAZ 3D/Studio4/shaders/iray". Due to unknown error -2
    2020-11-24 17:41:28.560 WARNING: ..\..\..\..\..\src\pluginsource\DzIrayRender\dzneuraymgr.cpp(474): Could not add path: "C:/Users/Usuario/AppData/Roaming/DAZ 3D/Studio4/temp/shaders/iray". Due to unknown error -2
    2020-11-24 17:41:28.583 Iray [INFO] - GPU:RENDER ::   0.0   GPU    rend info : Found 1 GPU with vendor's API.
    2020-11-24 17:41:28.599 Iray [INFO] - CUDA:RENDER ::   0.0   CUDA   rend info : Found 1 CUDA device.
    2020-11-24 17:41:28.599 NVIDIA Iray Rendering Configuration:
    2020-11-24 17:41:28.600     CPU Fallback: enabled
    2020-11-24 17:41:28.600     GPU Detection: enabled
    2020-11-24 17:41:28.600     GPU Driver Version Check: enabled
    2020-11-24 17:41:28.600 Loading NVIDIA Iray Plugins...
    2020-11-24 17:41:28.603 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\axf_importer.dll".
    2020-11-24 17:41:28.605 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\blend_render.dll".
    2020-11-24 17:41:28.605 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\cb_importer.dll".
    2020-11-24 17:41:28.606 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\ct.dll".
    2020-11-24 17:41:28.606 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\dds.dll".
    2020-11-24 17:41:28.609 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\ffmpeg_video_decoder.dll".
    2020-11-24 17:41:28.609 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\iray_bridge_client.dll".
    2020-11-24 17:41:28.610 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\iray_bridge_server.dll".
    2020-11-24 17:41:28.613 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\libiray.dll".
    2020-11-24 17:41:28.616 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\libirt.dll".
    2020-11-24 17:41:28.616 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\mi_exporter.dll".
    2020-11-24 17:41:28.617 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\mi_importer.dll".
    2020-11-24 17:41:28.698 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\nv_freeimage.dll".
    2020-11-24 17:41:28.700 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\nvcuvid_video_decoder.dll".
    2020-11-24 17:41:28.700 Iray [INFO] - PLUG:PLUGIN ::   0.0   PLUG   plug info : Loaded library "C:\Program Files\DAZ 3D\DAZStudio4\libs\iray\screen_video.dll".
    2020-11-24 17:41:28.700 Starting NVIDIA Iray...
    2020-11-24 17:41:28.712 Iray [INFO] - CLUSTR:NETWORK ::   0.1   CLUSTR net  info : Networking is switched off.
    2020-11-24 17:41:28.714 Iray [INFO] - CT:IMAGE ::   1.1   CT     img  info : Plugin "ct" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.714 Iray [INFO] - DDS:IMAGE ::   1.1   DDS    img  info : Plugin "dds" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.714 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_bmp" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_cut" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_dds" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_exr" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_faxg3" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_gif" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_hdr" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_ico" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_iff" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_j2k" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.715 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jng" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jp2" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jpg" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_jxr" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_koala" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_lbm" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pbm" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pcd" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pfm" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_pict" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_png" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_psd" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_ras" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_sgi" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_targa" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_tiff" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.716 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_wbmp" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.717 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_webp" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.717 Iray [INFO] - FREIMG:IMAGE ::   1.1   FREIMG img  info : Plugin "fi_xpm" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.837 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : NVIDIA display driver version: 457.09
    2020-11-24 17:41:28.838 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : Your NVIDIA driver supports CUDA version up to 11.1; iray requires CUDA version 11.0; all is good.
    2020-11-24 17:41:28.842 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : Using iray plugin version 5.1, build 334300.4226 n, 29 Sep 2020, nt-x86-64-vc14.
    2020-11-24 17:41:28.937 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : CUDA device 0 (GeForce GTX 1060 6GB): compute capability 6.1, 6.000 GiB total, 5.122 GiB available, display attached
    2020-11-24 17:41:28.939 Iray [INFO] - IRAY:RENDER ::   1.1   IRAY   rend info : iray photoreal CPU fallback is enabled.
    2020-11-24 17:41:28.939 Iray [VERBOSE] - IRAY:RENDER ::   1.1   IRAY   rend stat : Environment cache size capacity: 5.
    2020-11-24 17:41:28.939 Iray [INFO] - BLEND:RENDER ::   1.1   BLEND  rend info : Plugin "blend render" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.939 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "iray_cloud" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.939 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "irt_cloud" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.939 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "nitro_cloud" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "iq_irt_cloud" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - IRT:RENDER ::   1.1   IRT    rend info : Plugin "irt" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - EIAXF:IO ::   1.1   EIAXF  io   info : Plugin "axf importer" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - ICB:IO ::   1.1   ICB    io   info : Plugin "cb_importer" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - IRAY_CLOUD_CLIENT:NETWORK ::   1.1   IRAY_C net  info : Plugin "iray_bridge_snapshot" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - IRAY_CLOUD_SERVER:NETWORK ::   1.1   IRAY_C net  info : Plugin "iray_bridge_server" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - EEMI:IO ::   1.1   EEMI   io   info : Plugin ".mi exporter" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.940 Iray [INFO] - EIMI:IO ::   1.1   EIMI   io   info : Plugin ".mi importer" (build 334300.4226, 29 Sep 2020) initialized
    2020-11-24 17:41:28.942 NVIDIA Iray GPUs:
    2020-11-24 17:41:28.942     GPU: 1 - GeForce GTX 1060 6GB
    2020-11-24 17:41:28.942     Memory Size: 5.9 GB
    2020-11-24 17:41:28.942     Clock Rate: 1771500 kHz
    2020-11-24 17:41:28.942     Multi Processor Count: 10
    2020-11-24 17:41:28.942     CUDA Device ID: 0
    2020-11-24 17:41:28.942     CUDA Compute Capability: 6.1
    2020-11-24 17:41:28.942     PCI Bus ID: 1
    2020-11-24 17:41:28.942     PCI Device ID: 0
    2020-11-24 17:41:28.942     TCC Mode: disabled
    2020-11-24 17:41:28.942     Display: attached
    2020-11-24 17:41:28.942 NVIDIA Iray Scheduling Configuration:
    2020-11-24 17:41:28.942     CPU Load Limit: 8
    2020-11-24 17:41:28.943     CPU Thread Affinity: disabled
    2020-11-24 17:41:28.943     GPU Load Limit: 1
    2020-11-24 17:41:29.164 Total class factories: 2077
    2020-11-24 17:41:29.165 Creating Script Engine...
    2020-11-24 17:41:29.185 WARNING: 3DConnexion Plug-in Error: Could not create Device, CoCreateInstance failed
    2020-11-24 17:41:29.185 3D mouse support library could not be loaded.
    2020-11-24 17:41:29.187 Creating Main Window...
    2020-11-24 17:41:29.188 Creating Viewport Manager...
    2020-11-24 17:41:29.269 Successfully created OpenGL viewport for Viewport1.
    2020-11-24 17:41:29.456 Successfully created OpenGL viewport for Viewport2.
    2020-11-24 17:41:29.587 Successfully created OpenGL viewport for Viewport3.
    2020-11-24 17:41:29.721 Successfully created OpenGL viewport for Viewport4.
    2020-11-24 17:41:30.471 Creating Action Manager...
    2020-11-24 17:41:30.491 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in getAllAccounts: Unable to connect to the database, can not quote
    2020-11-24 17:41:30.640 Creating Pane Manager...
    2020-11-24 17:41:30.846 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.853 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.856 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.894 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.897 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.900 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.935 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.937 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:30.941 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.044 Successfully created OpenGL viewport for AuxViewportView.
    2020-11-24 17:41:31.262 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.265 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.269 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.282 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.285 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.288 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.302 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.305 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.308 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.320 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.326 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.331 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.345 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in categoryGetRoot: Unable to connect to the database
    2020-11-24 17:41:31.345 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in contentFilterPathsToCloudInstalledContent: Unable to connect to the database
    2020-11-24 17:41:31.345 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Unexpected exception in contentFilterPathsToCloudInstalledContent: Unable to connect to the database[/SPOILER]

  • Not an expert log reader ... looks to me like you've got it looking for D/S content over on the cloud. Not a good place to install it.

  • ajrfajrf Posts: 11

    Not an expert log reader ... looks to me like you've got it looking for D/S content over on the cloud. Not a good place to install it.

    I think that this is a more common problem. I don't know if that's related with my issue (i'm not a log expert just like you).

  • That doesn't appear to show any issue, it covers less than a minute of activity. Look at the time/date stamps on the left of each line - you want to find the palce there's a big jump or the place where these is a series of messages spread over the extended waiting period.

  • ajrfajrf Posts: 11

    Here's the log file of today. 2 hours have spent loading the program.

     

     

    txt
    txt
    log.txt
    380K
  • PerttiAPerttiA Posts: 10,024
    ajrf said:

    Here's the log file of today. 2 hours have spent loading the program.

    Why don't you use DS in offline-mode? Disable everything that requires a connection to DAZ servers, be it polling for updates or whatever reason. They are still fixing problems over there.

  • ajrfajrf Posts: 11
    PerttiA said:
    ajrf said:

    Here's the log file of today. 2 hours have spent loading the program.

    Why don't you use DS in offline-mode? Disable everything that requires a connection to DAZ servers, be it polling for updates or whatever reason. They are still fixing problems over there.

    Tried and failed.

  • PerttiAPerttiA Posts: 10,024
    ajrf said:
    PerttiA said:
    ajrf said:

    Here's the log file of today. 2 hours have spent loading the program.

    Why don't you use DS in offline-mode? Disable everything that requires a connection to DAZ servers, be it polling for updates or whatever reason. They are still fixing problems over there.

    Tried and failed.

    What did the logfile say when you were in offline-mode?

    The logfile that you attached, practically was about connection problems - From 2020-11-25 08:47:48.353 to 2020-11-25 10:45:33.685 (=1 hour and 58 minutes), only connection related problems, something is trying to make a connection without success and therefore the process of opening DS is in limbo

  • ajrfajrf Posts: 11
    PerttiA said:
    ajrf said:
    PerttiA said:
    ajrf said:

    Here's the log file of today. 2 hours have spent loading the program.

    Why don't you use DS in offline-mode? Disable everything that requires a connection to DAZ servers, be it polling for updates or whatever reason. They are still fixing problems over there.

    Tried and failed.

    What did the logfile say when you were in offline-mode?

    The logfile that you attached, practically was about connection problems - From 2020-11-25 08:47:48.353 to 2020-11-25 10:45:33.685 (=1 hour and 58 minutes), only connection related problems, something is trying to make a connection without success and therefore the process of opening DS is in limbo

    Well... without connections, I still have problems

    txt
    txt
    log.txt
    46K
  • PerttiAPerttiA Posts: 10,024
    ajrf said:
    PerttiA said:
    ajrf said:
    PerttiA said:
    ajrf said:

    Here's the log file of today. 2 hours have spent loading the program.

    Why don't you use DS in offline-mode? Disable everything that requires a connection to DAZ servers, be it polling for updates or whatever reason. They are still fixing problems over there.

    Tried and failed.

    What did the logfile say when you were in offline-mode?

    The logfile that you attached, practically was about connection problems - From 2020-11-25 08:47:48.353 to 2020-11-25 10:45:33.685 (=1 hour and 58 minutes), only connection related problems, something is trying to make a connection without success and therefore the process of opening DS is in limbo

    Well... without connections, I still have problems

    Still connecting...

    2020-11-25 13:49:09.273 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): curl_easy_perform(https://hpclscruffy.daz3d.com/Customer/authenticate) failed: Couldn't resolve host name
    2020-11-25 13:49:09.273 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Communication to server failed.

    What happened after;

    2020-11-25 13:49:28.722 Successfully created OpenGL viewport for Viewport3.
  • ajrfajrf Posts: 11

    Well... it looks like the problem is due to the creation of render icons. I've made some research on this, but I haven't found an answer to this.

  • Fantasyart3DFantasyart3D Posts: 59
    edited July 2022

    Hi. I'm experiencing a long time on "Building Interface" step, too. But it's because Daz is pointing to a defective HD. I've disabled the directories in that HD, re-installed everything but it's still slow.

    Monitor the program loading on Task Manager. If some HD is 100% it's a case of a defective disk. But I don't know how to avoid that.

    Post edited by Fantasyart3D on
  • Fantasyart3D said:

    Hi. I'm experiencing a long time on "Building Interface" step, too. But it's because Daz is pointing to a defective HD. I've disabled the directories in that HD, re-installed everything but it's still slow.

    Monitor the program loading on Task Manager. If some HD is 100% it's a case of a defective disk. But I don't know how to avoid that.

    just  give your rebuilt drive/replacement drive the same drive ID (you can assign it in computer management ... that way you don't have to dig in the secret hidden roaming highlow folder to change the daz pointer. 

     

  • BTW just took me 5 minutes to get back to this page because of a "cloudflare" error saying daz wasn't responding. 
    You need everything the program needs to run on your computer depending on the net for timely responses is optimistic. 


    ---
    I put a couple of the photo processing programs from Topaz last year... and while they will continue to run even if I just use my old versions (not buying updates) but it runs home to check to see if it's "real" occasionally and if it can't it will stop working until it does. 
    Give Daz credit .. the program will complain if it's configuration has changed but it will still run. 

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