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Crazy Talk Animator Pro ...2?

ScytharScythar Posts: 127
edited December 1969 in The Commons

This is the first time i get a bad feeling after i bought something here... :(
I bought the Crazytalk Animator pro here (not cheap bdw).
Then after i opened itand watch the tutorial i see that i actuallu bought an old version here (1.x), while there is a v2 available. If i want to buy that one i have to spend +100$ extra???

This is the first time this happens to me and actually not good for the reputation of DAZ, which is a pitty, cos i love you guys

Plz try to do more research before reselling 3rd party stuff !

THX.

Comments

  • NovicaNovica Posts: 23,905
    edited August 2014

    http://www.daz3d.com/crazytalk-animator-standard
    The Animator Standard is the only one I see offered here, and it is labeled as Standard and not Pro. You can also tell by the price difference that it is standard.

    There is a 30 day return policy- I believe that's also for programs. If you're not happy with what you purchased, you shouldn't keep it. Just don't use it and return it.

    Post edited by Novica on
  • NovicaNovica Posts: 23,905
    edited December 1969

    http://www.daz3d.com/crazytalk-animator-pro

    Well, the second time I did a search I got a page full- sorry about that. I agree with you, they should have it labeled as a former version.

  • jestmartjestmart Posts: 4,449
    edited December 1969

    Have you checked your available serial numbers in your account? Often the only difference between standard and pro of software is the serial number.

  • ScytharScythar Posts: 127
    edited December 1969

    i have the pro version, its just that its version 1.x and not version 2,
    normally if you buy something new, it should be the latest version in my opinion.

    So i feel like they cheated, cos nowhere they state that it was on sale, because it is an outdated version...

  • KalisxKalisx Posts: 112
    edited December 1969

    You're right Scythar CTA pro v2 was released on 2014-05-13.

  • ScytharScythar Posts: 127
    edited December 1969

    That's why IMHO i should get v2. :-(.

  • NovicaNovica Posts: 23,905
    edited December 1969

    I agree- and they should have the version in the store clearly marked that it is not the current one. It's not anywhere on the product page.

  • ChoholeChohole Posts: 33,604
    edited August 2014

    Scythar said:
    That's why IMHO i should get v2. :-(.

    Are you within the 30 day period for the DAZ 3D refund?

    If the version DAZ is offering is old asking for a refund will be the only option (as far as we know that is possible) but they may be able to offer more immediate help

    Post edited by Chohole on
  • NovicaNovica Posts: 23,905
    edited December 1969

    Chohole- can you put in a request to the team who does the web pages to put the version number on the page? That really needed to be there from the get-go.

  • mrposermrposer Posts: 1,131
    edited December 1969

    Same problem for http://www.daz3d.com/vue-11-frontier that is not the newest version of vue frontier.

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