Loading...
> >

Credit Card Processing Problem...

JRC1334JRC1334 Posts: 71
edited December 2020 in The Commons

Anyone else getting th[e Credit Card Processing Problem]is error message? tried 3 different cards,same result.

Edited for Please put your question in the post body and the title - Daz 3D Forums

Post edited by Richard Haseltine on

Comments

  • lilweeplilweep Posts: 2,561

    i had to use Amazon Pay

  • LucielLuciel Posts: 475

    Apparently there have been a few issues with credit cards storing address information incorrectly (especially if outside the US, as it adds a state even when one isn't applicable). So one thing to do is check if the address is actually correct.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,499

    Anyone else having issues?

  • cher21cher21 Posts: 54

    Jack Tomalin said:

    Anyone else having issues?

    The short answer is "yes", the long answer is "but I figured out a work-around". I plan on putting in a Sales Ticket regarding my special situation AFTER I reformat my hard drive and re-install Windows 10 Home (I'm stuck on version 1904 - stable more-or-less - often have to clear/reboot back to it just to see if DAZ updates mess with any parts that I have self-fixed, including the current ticket with the Tech people). I've got to run hubby out for hearing tests shortly, but am willing to send you more information with screen shots before I do the re-install later today or tomorrow am. I don't think my Credit Card issue will be fixed AFTER the re-install, seems to be on your end. Let me know. 

  • JRC1334JRC1334 Posts: 71

    Jack Tomalin said:

    Anyone else having issues?

    Same problem still. I thought maybe I could wait a few hours and attempt to purchase the items in my cart again. Do you know if this is getting fixed soon? Am I the only Daz user who this is happening to? Thanks :)

  • JRC1334JRC1334 Posts: 71

    And if this does not get fixed soon, i'm going to lose my discounts!

  • delectro_9f6dc82a97delectro_9f6dc82a97 Posts: 77
    edited December 2020

    Jack Tomalin said:

    Anyone else having issues?

    Yes, snarl. Not at you, Jack.

    Tried 2 different computers with Win7 and Ubuntu. Same card works online elsewhere. SAD

    Cannot enter a payment method, no errors, not nuthin, enter data then it acts as if I hit cancel instead of "Do It".

    Post edited by delectro_9f6dc82a97 on
  • kyoto kidkyoto kid Posts: 41,253
    JRC1334 said:

    And if this does not get fixed soon, i'm going to lose my discounts!

    ...had this happen during the PC sale. Best thing to do is take a screenshot of your cart snd save it. If the situation isn't fixed in time, submit a ticket to sales and attach the screenshot. This worked for me. Be patient as they are likely swamped.

Sign In or Register to comment.