Missing downloads and broken support page

brightwanderer_6642a87f54

Hi there, some help would be appreciated - when I logged in to buy the Supersuit just now I discovered that everything on my downloads page except that and the free Ultralight I got a week or so ago has completely vanished. I think I had downloaded everything but I'm not sure, so I want to double check. Then when I tried to submit a help request, I got taken to a broken page. I tried emailing the sales@daz3d.com address that was given in my order confirmation... only to get a message back that I "don't have access to this group". I'm starting to feel a little nervous at this point about paying any more money for anything if it might disappear, and I can't even get in touch with anyone!

The broken submit help request page looks like this (black text on white background):

{lang:logged_in_as} brightwanderer
{lang:your_profile}
{lang:your_control_panel}
{lang:memberlist}

{lang:view_new_topics} · {lang:view_active_topics} · {lang:view_pending_topics} · {lang:mark_all_read}
{include:private_message_box}

Richard Haseltine

The broken links to Zendesk are known, emails are available for now http://www.daz3d.com/forums/discussion/115/

You can reset your downloads through your Itemised Order History - it's in alphabetical order.