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Install Failed

keremgo3dkeremgo3d Posts: 9
in Daz Studio Discussion

Hello dear friends!

I've been encoutaring this problem lately. It is not possible anymore for me to download any new free content because I'm getting install failed error every time. Does anyone ever experienced the same? A solution would be nice because I'd like to keep using DAZ Studio!

Thanks in advance! 

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Comments

  • nemesis10nemesis10 Posts: 3,486
    edited December 2020

    Probably  the easist thing to do is to go to daz3d.com, Orders, and click on your particular order that is failing the download:


    Once you , have the manual install zips for the products that failed, find the folder on your computer called InstallManager.  Inside is a folder called Downloads.  Place the zips in the Download Folder.  Open DIM, click on the little refresh circle thing next to Account in DIM, and you should see the files in the middle Ready To Install tab of DIM.  click Start Queue at the bottom and they should install.

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    Post edited by nemesis10 on
  • mikael-aronssonmikael-aronsson Posts: 585
    edited December 2020

    Take a look in DIM log, it will tell you why it failed, if it is because of unmatching file sizes it might be a problem on the server side so you might have to ask support, it could also be that it failed and left a partial zip file that is causing problems so you might have delete any of those manually., but have a peek in the log and see why it fail.

     

    Post edited by mikael-aronsson on
  • keremgo3dkeremgo3d Posts: 9

    Thanks for the help nemesis10

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