The Living Room - NOT so free today (reported and fixed)

cecilia.robinsoncecilia.robinson Posts: 2,208
edited September 2014 in The Commons

According to today's newsletter regarding the full sale, this set should be free to all:

http://www.daz3d.com/the-living-room?utm_source=bronto&utm_medium=email&utm_term=Image+-+The+Living+Room&utm_content=The+Return+of+Mayhem+-+24+HOURS!&utm;_campaign=(9/29/14)+The+Return+of+Mayhem+-+24+HOURS!

The Living Room is not free. It reverts to free only after you add something to cart; somebody report this please.

Post edited by Richard Haseltine on

Comments

  • Charlie JudgeCharlie Judge Posts: 12,906
    edited September 2014

    I hope this is not supposed to be the NEW weekly freebie. It certainly doesn't seem to be new as I got it as a freebie way back in March.

    Charlie

    Post edited by Charlie Judge on
  • NeophyteNeophyte Posts: 0
    edited December 1969

    worked for me...
    did not show as free in the menubar cart preview, but on the cart page everything is as it should be, and no problems checking out.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    I hope this is not supposed to be the NEW weekly freebie. It certainly doesn't seem to be new as I got it as a freebie way back in March.

    Charlie

    This was accidently shown as the weekly freebie some time back. It only stayed there a very very short time, so only a very very few lucky people managed to grab it before it went away.

  • marblemarble Posts: 7,500
    edited September 2014

    worked for me...
    did not show as free in the menubar cart preview, but on the cart page everything is as it should be, and no problems checking out.

    Seems like it is free for PC members but I'm not yet I got the email telling me it is free. I tried putting it in my cart to see if it changed to zero but no such luck.

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    Post edited by marble on
  • scathascatha Posts: 756
    edited December 1969

    It's only free if you're a PC member, apparently... which isn't stated on the page itself.

    Getting real irritating with these 'free' items.

  • nightwolf1982nightwolf1982 Posts: 1,169
    edited December 1969

    Was just posting about this here: http://www.daz3d.com/forums/discussion/16978/

    I have to say, if this is intended as the weekly PC freebie, there should be a note in the e-mail then. Anyone looking at the e-mail message would believe the item is supposed to be free to all.

  • scathascatha Posts: 756
    edited September 2014

    That's what the email stated, free for today... not free for PC members only.

    This sort of thing is happening a lot lately, which in fact is false advertising, not to mention bad taste.

    DAZ productions wonders why more and more people are leaving, but doesn't realise that they are the cause of it.
    In fact, I hadn't logged onto the forum in weeks, mainly because I find them far too restrictive nowadays. The only reason I still log in every now and then are the star trek and star wars threads and the freepository.

    Post edited by scatha on
  • Richard HaseltineRichard Haseltine Posts: 102,736
    edited December 1969

    We've sent in a query about this.

  • thoreandanthoreandan Posts: 151
    edited December 1969

    Looks like it was just fixed, now it shows 100% off on the product page and I was able to order it for free. I'm not a PC member and I didn't order anything else.

  • Richard HaseltineRichard Haseltine Posts: 102,736
    edited December 1969

    Yes, it should be fixed now though that may take a while to show on the store index page (but it should be right on the actual product page and in the cart).

  • nightwolf1982nightwolf1982 Posts: 1,169
    edited December 1969

    It is working now, got it for free! Big thanks to ArtCollab and DAZ!

  • MJ007MJ007 Posts: 1,704
    edited December 1969

    Indeed! Mistake or not, thanks!

    -MJ

  • SpottedKittySpottedKitty Posts: 7,232
    edited December 1969

    chohole said:
    This was accidently shown as the weekly freebie some time back.

    And because of this, it's been a hidden inactive item all this time, but when it became active again it was still dated to way back when it was originally put into the store. Which means my normal view of the New Releases page sorted "by release date" puts it right at the back on the last page — it isn't a new "new release" any more.

    I'm sure this happened with something else sometime in the last month or two; we all got e-mails showing a freebie, but it never turned up at the top of New Releases because it wasn't really new, so it landed at the bottom. I caught that item, but it seems a lot of people are missing them. Something really needs to be done about this re-activation of long-hidden items, it's making them more difficult to find in the store.

  • Richard HaseltineRichard Haseltine Posts: 102,736
    edited December 1969

    Edited the thread title since the issue was reported and fixed.

  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited December 1969

    Thanks, it seems it works now, the thread can be closed.

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