And... the store search isn't working

TBorNotTBorNot Posts: 370
edited February 2021 in The Commons

Is anyone else having NaN as a [store] search result this morning?

1......1   2...NaN

Post edited by Richard Haseltine on

Comments

  • You're not alone. Whatever they decided to 'upgrade' six months ago, needs to be taken out and the old version put back in. I prefer functionality over 'new, shiny and fancy'.

  • Moved to the Commons as it is not a Daz Studio question, edited first post for Please put your question in the post body and the title - Daz 3D Forums

    What search term(s) did you try?

  • nabob21nabob21 Posts: 1,029

    I've tried several and none of them work.

  • MelanieLMelanieL Posts: 7,486
    edited February 2021

    It's happening for me too today (was working fine yesterday - well, as fine as it has been since store switchover). Almost any search term will do it - two examples attached.

    ETA: I'm using Google Chrome browser, but it happens on my (old version of) Internet Explorer too.

    Capture-1.jpg
    897 x 334 - 40K
    Capture-2.jpg
    836 x 336 - 42K
    Post edited by MelanieL on
  • digitelldigitell Posts: 577

    I am having the same issue

  • MistaraMistara Posts: 38,675

    TBorNot said:

    Is anyone else having NaN as a [store] search result this morning?

    1......1   2...NaN

    just saw Nan

    i was searching for the bat.  i remember a bat figure, the animal .  cant find it 

  • Same here. I get the same non-result no matter what I try to search for.

  • I'm told this should be fixed

  • MelanieLMelanieL Posts: 7,486

    Yes, it's looking good (or at least as good as it was before this latest problem started)

  • SevrinSevrin Posts: 6,310

    Richard Haseltine said:

    I'm told this should be fixed

    I'm speculating that just about every customer thinks that the store search should be fixed. 

  • GordigGordig Posts: 10,189

    Mystiarra said:

    TBorNot said:

    Is anyone else having NaN as a [store] search result this morning?

    1......1   2...NaN

    just saw Nan

    i was searching for the bat.  i remember a bat figure, the animal .  cant find it 

    Was it AM's vampire bat?

  • digitelldigitell Posts: 577

    When I searched for Racoon it just took me to Little Racoon Poses for Ping The Ringtail | 3D Models and 3D Software by Daz 3D

    I think there is more racoon things besides that..plus shouldnt it show only the product and not take me directly to a products page?

  • GordigGordig Posts: 10,189

    digitell said:

    When I searched for Racoon it just took me to Little Racoon Poses for Ping The Ringtail | 3D Models and 3D Software by Daz 3D

    I think there is more racoon things besides that..plus shouldnt it show only the product and not take me directly to a products page?

    There are two Cs in "raccoon", which might make a difference. 

  • digitelldigitell Posts: 577

    Yes thank you..but shouldnt I have been taken to the product rather than the product's page? 

  • xyer0xyer0 Posts: 6,057

    I was hoping for a Vendor parameter in the Product Library. Instead they downgrade the store search into the same thing that's on the Product Library.

  • MistaraMistara Posts: 38,675

    Gordig said:

    Mystiarra said:

    TBorNot said:

    Is anyone else having NaN as a [store] search result this morning?

    1......1   2...NaN

    just saw Nan

    i was searching for the bat.  i remember a bat figure, the animal .  cant find it 

    Was it AM's vampire bat?

    even better bat.  thank you.  think i was thinkin of the silver key one 

  • I cannot search on a specific Artist like "Mousso" or "Emrys". That returns a big fat zero.

    I can serach on specific characters, like "Daisy". Clicking on "Emrys" on the "Daisy" page will then bring up Emrys' products in the store.

  • vwranglervwrangler Posts: 4,902
    edited February 2021

    digitell said:

    Yes thank you..but shouldnt I have been taken to the product rather than the product's page? 

    The way the new search engine works is that if there's a one-to-one match of search term and item -- or what it thinks is a match, which is quite frequently not a match -- it will immediately take you to that item. There's no way around that for the enduser like us; it's the way the search was designed to behave. Don't ask me why; it strikes me as fairly user-hostile behavior, but I'm not a programmer.

    The Blurst of Times said:

    I cannot search on a specific Artist like "Mousso" or "Emrys". That returns a big fat zero.

    I can serach on specific characters, like "Daisy". Clicking on "Emrys" on the "Daisy" page will then bring up Emrys' products in the store.

    The artist field appears to have been excluded from the new search engine's index. Essentially, it doesn't seem to know that the Artist field exists.

    Post edited by vwrangler on
  • NorthOf45NorthOf45 Posts: 5,553

    The Blurst of Times said:

    I cannot search on a specific Artist like "Mousso" or "Emrys". That returns a big fat zero.

    I can serach on specific characters, like "Daisy". Clicking on "Emrys" on the "Daisy" page will then bring up Emrys' products in the store.

    There is a Vendor index page that lists all the current vendors (last entry on the top blue bar on any main store or product page). Each entry is a link to their store. Not quite the same as a store filter, but 99% of the time it is the same.

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