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Crashing due to ig4icd64.dll

NHPITTMAN78NHPITTMAN78 Posts: 1
in New Users
This discussion was created from comments split from: New Blog with Tips and Tricks to Help Get New Members Started!.

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  • NHPITTMAN78NHPITTMAN78 Posts: 1
    edited February 2021

    Unfortunately I can't get started with DAZ Studio becuase it crashes as soon as I touch an adjustment dial after I load a Gen 8.1 figure.  I then recieve this messge (DAZStudio.exe caused ACCESS_VIOLATION in module "C:\WINDOWS\SYSTEM32\ig4icd64.dll" at 0033:000000000A23DE10) on the crash/bug report dialogue box.  You can't send the report to anyone at DAZ support because the link appears to be broken.  Google searches reveal nothing but shady, "Buy our software and it will fix your issue" sites.   When I go to the folder listed above in the crash report, it's empty.  Has anyone been able to resolve this one?  Any advice?   

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    Post edited by Chohole on
  • Richard HaseltineRichard Haseltine Posts: 100,781

    That is part of the Intel GPU driver, and seems to cause issues in a range of applications. Searchinf for the filename here did turn up several posts/threads, including some discussion here which, while old, does give some steps https://www.daz3d.com/forums/discussion/comment/217888/#Comment_217888

  • NHPITTMAN78NHPITTMAN78 Posts: 1

    Hey there Richard,
        Thank you very much for the suggestion!  I followed the link and long story short, Intel says my drivers are all up to date.  I don't know what else to try.  

  • remcovanembdenremcovanembden Posts: 106
    Have you tried a version prior to the latest update?
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