Why do I keep getting a "maximum allowable connections" error?
tanellthyon_dd38d73b53
Posts: 3
in The Commons
Is this error specific to me and my account (since I'll sometimes leave Daz Central and the shop in a browser open simultaneously), or does this mean the server has had the maximum number of allowable connections for its software? It pops up about 1/4 of the time I have Daz Central open in the background while using Daz Studio.
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Comments
It's a server-side issue
It happens for me on DIM too. Haven't been able to resolve it yet. It is occasional so hard to pin down.
we are informed that Maximum allowable connections... for the account. This is typically the result of logging in from multiple applications, or multiple machines.
I can't stay connected via DIM for more than 6, maybe 12, hours. The only other "connections" to DAZ are a few (okay, several) browser pages. No Connect, no Central, one machine. If they're going to disconnect anything, make it a browser window or tab. I do not appreciate all the extra disk thrash as DIM re-scans everything yet again.
So if I have Studio open, DIM running and I'm looking at the website in a browser that's causing my DIM to boot me?
I only have all this on one machine so it's not that.
I must be atypical then, cause I only log in from this machine.
I really hope not as the connections to the database shoudl all be from a single user (usually the account that 'hosts' the web services) as having multiple accounts in a dtabase is a huge waste of time and overheads!. I would also expect the 'store' and the forums to exist within separate databases.
who said anything about databases?
So the moral of the story is only log in from one application at a time when possible? I'm only on a single machine, but it's probably from Daz Central and maybe multiple browser tabs being open simultaneously. It just seems like such a conservative limit, though, but if it stops me from having to log in to Daz Central again....
Unless, as mentioned, it's a server-side issue, which makes sense since there was a Valentine sale yesterday and it usually seems to happen on and around the bigger sale events.
..don't use Central or Connect, and don't open the IM when the Daz programme is running. Does the PostGre Database need to connect (though I don't use Smart Content)? .
Install manager and DS can run at the same time - shutting one down and launching the other too soon can cause issues, as PostgreSQL may end up being closed when required.
...I just do so out of routine, to avoid any such issues.
Speaking of PostgreSQL, I have received messages when I open the Daz programme (without having opened the IM previously) that it failed, but when I go to the Services Tab in Windows Task Manger, it indicates it is running.
I have been rebuilding my database after a User reset and have to have both Daz Studio's on two computers up for the last few issues, and one DIM on the laptop. Some days, I have no problems with DIM at all. Yesterday it kept shutting me down. It was aggravating to have to keep logging back into DIM. Both sessions on DS stayed stable. This happened a month or so ago. It was worse then.
This is what puzzled me. This seems to have started around the time of the store changeover. It was a lot worse before, I couldn't stay connected to DIM for more than 5 minutes at a time. Now I can connect for an hour or so. If it was something on my end why has it started when my behaviour hasn't changed in years and why is my daily experience changing when I'm doing the exact same thing every day? All on one machine, I'm doing nothing different than I always have.
(Highlighted text in quote by me)
The reason why I keep DIM running is so I can find out where the products are installed. I'm not constantly installing stuff.
Just having DIM running isn't eating any connections.
The browser doesn't use connection in that sense. Daz Central and Install Manager do, using the same type, and Daz Connect uses another type with a separate limit. There may be other factors in play at different times, and apparently there is a caching issue (curently being investigated) which may cause a connection to drop after it has been sitting unused.
So, one connection, then, and I have been disconnected while downloading, so it wasn't due to idleness.
Maybe someone else is using your account without you knowing about it? That would explain it. Got a hold of your account ID somehow.
Got disconnected three times today in the space of 8 hours, so whatever it is, it's still a problem.
Then why when I leave it running for the same reason as Granville does do I get the error message, is it just another Daz thing that is borked and noone really knows why?
My guess [SPECULATION] is that it's maximum allowable connections for Daz's account, not our accounts if we get that error with only one instance of DIM running. I don't get that error with 4 simultaneous downloads going, only when DIM has been idle for a while. I don't know why DIM would be pinging the server while I'm not doing anything with it, but we're not likely to get a satisfactory answer.
You may want to inform them that people who aren't opening DIM on other machines or opening it more than once are getting the error, so there appears to be another bug that could do with looking at and solving.
It has happened to me when logged in from only one machine !
There is, I believe, a separate thing with idle connections eventually timing out.
Explain that? It happens to me all the time and I have one laptop trying to use DIM, the studio isn't even open. So what do you mean by multiple applications? To clarify, it does not mean open tabs for other websites?
I also get the maximum allowable connections error. I never use multiple machines, don't use Daz connect, and don't log in from the software. I've never had a problem using DIM with tabs open in Chrome before. This started happening after the store change over. It was bad for a while, got better, and then recently came back.
Twice this week I have been disconnected from DIM when the Forums start throwing 502 and/or 504 errors (Bad Gateway/Gateway Timeout). Not sure if they are related, but something between my computer and the servers is flaky.