Loading...
> >

NEW 2021 Sales thread: Report Issues Here "There's Always Another Sale™"

1…2122242627…100

Comments

  • Charlie JudgeCharlie Judge Posts: 12,905
    edited March 2021

    Richard Haseltine said:

    kimh said:

    I didn't receive the coupon. It's not in my messages or in my mailbox

    According to Cris it was disabled while they sorted out the issues, aiming to have it back (and I assume the onsire message too) before noon Daz time - which would be about now since the US clocks have gone forward.

    There is about 2 more hours until DAZ noon. I am waiting until then to determine whether or not I can use it on the items I want or whether I return the bundle. 

    Post edited by Charlie Judge on
  • kimhkimh Posts: 389

    I didn't even receive the coupon for purchasing the bundle yesterday. It's not in my messages, my email and I don't heve a store credit. I am going to put in a ticket but this is beyond annoying

  • Charlie JudgeCharlie Judge Posts: 12,905

    kimh said:

    I didn't even receive the coupon for purchasing the bundle yesterday. It's not in my messages, my email and I don't heve a store credit. I am going to put in a ticket but this is beyond annoying

    You probably should wait a couple of hours more before submitting a ticket. See Richard's and my posts above. 

  • kimhkimh Posts: 389

    Charlie Judge said:

    kimh said:

    I didn't even receive the coupon for purchasing the bundle yesterday. It's not in my messages, my email and I don't heve a store credit. I am going to put in a ticket but this is beyond annoying

    You probably should wait a couple of hours more before submitting a ticket. See Richard's and my posts above. 

     

    Thanks Charlie...I must need more coffee. I didn't mean to double post. I didn't realize I posted the earlier message. I thought I deleted it while I double-checked something...and I must have pressed enter. 

     

  • Rod Wise DriggoRod Wise Driggo Posts: 2,229

    Sevrin said:

    Charlie Judge said:

    Sevrin said:

    Rod Wise Driggo said:

    Well, if they sort out issues with the coupon they should also think about those limitations. Yesterdays promo did not say somthing about NO new releases, NO PC+, JUST selected items. It said $20 on DAZ originals so I am not at all happy with what we are getting in the end.

    Disclaimer: I didn't buy the thing that gave the discount

    Whenever Daz says "selected items", it means items they select, and they can impose any limitation they like.

    Yeh, BUT the original ad did not specify that it would be for selected items 

     

    It also didn't specify that it would be for any and all Daz Originals. There has never been, in my memory, a Daz coupon without some kind of restrictions.  That's why the offer wasn't attractive to me.

    Well, If I promote a coupon and do not specify any restrictions it is fair to assume that there aren't any, no? - It would have been perfectly fine if they had done some disclaimer that the selection of items may be restricted, that no new releases or PC+ items would be covered etc. But it is IMO not OK to limit this afterwards.

  • LucielLuciel Posts: 475

    Rod Wise Driggo said:

    Sevrin said:

    Charlie Judge said:

    Sevrin said:

    Rod Wise Driggo said:

    Well, if they sort out issues with the coupon they should also think about those limitations. Yesterdays promo did not say somthing about NO new releases, NO PC+, JUST selected items. It said $20 on DAZ originals so I am not at all happy with what we are getting in the end.

    Disclaimer: I didn't buy the thing that gave the discount

    Whenever Daz says "selected items", it means items they select, and they can impose any limitation they like.

    Yeh, BUT the original ad did not specify that it would be for selected items 

     

    It also didn't specify that it would be for any and all Daz Originals. There has never been, in my memory, a Daz coupon without some kind of restrictions.  That's why the offer wasn't attractive to me.

    Well, If I promote a coupon and do not specify any restrictions it is fair to assume that there aren't any, no? - It would have been perfectly fine if they had done some disclaimer that the selection of items may be restricted, that no new releases or PC+ items would be covered etc. But it is IMO not OK to limit this afterwards.

    As you're well within the refund period, you could apply for a refund of the purchase of the original? If you do, make sure you explain why.

  • N-RArtsN-RArts Posts: 1,523
    edited March 2021

    7 minutes 'til noon (Daz time), and I don't have my coupon either.

    EDIT: Got it

    Post edited by N-RArts on
  • AtiAti Posts: 9,143

    Message about the coupon is back, but the code is not working.

  • N-RArtsN-RArts Posts: 1,523

    My coupon isn't working either.

     

  • LasciareLasciare Posts: 184

    The same for me.

  • Charlie JudgeCharlie Judge Posts: 12,905
    edited March 2021

    The coupon is not working for me either.

    I give up. And anway it says it excludes the items I had originally planned to get with it (new). I'm fed up; so I guess I'll just ask for a refund of the Vizier Bundle

    ETA: Refund request now submitted !!!

    Coyupon not working.jpg
    1681 x 816 - 132K
    Post edited by Charlie Judge on
  • Robert FreiseRobert Freise Posts: 4,481

    Not working for me as well

  • CybersoxCybersox Posts: 9,085

    Not working here either.  No disclaimers on either yesterday's promotion or the orange coupon offer.   

  • Joe2018Joe2018 Posts: 262

    Same here: "Coupon Code is not valid". And I selected only items from the link in the Message.

    If there is someone who is responsible for quality control at DAZ - in the Company where I work he will get fired!

  • Richard HaseltineRichard Haseltine Posts: 102,730

    Reported the coupon issue.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,598

    So, the coupon that has been withdrawn because it did not work as expected is now back, just to not work at all? Great move, really. 

  • amaragh22836920amaragh22836920 Posts: 199

    Coupon still doesn't work...This is silly

  • DiomedeDiomede Posts: 15,225

    Like Joe 2018, I selected items only from the link with the coupon message.  The coupon gave a "Coupon not valid" error.

  • Richard HaseltineRichard Haseltine Posts: 102,730

    This is being investigated.

  • AtiAti Posts: 9,143

    Coupon now works, but same as in the morning: not deducting the full $20.

  • N-RArtsN-RArts Posts: 1,523

    Ati said:

    Coupon now works, but same as in the morning: not deducting the full $20.

    Same here.

  • amaragh22836920amaragh22836920 Posts: 199

    Coupon worked for me, full $20 came off.

  • Richard HaseltineRichard Haseltine Posts: 102,730

    Amount should be right now, it was just given a little tweak.

  • DAZ_RawbDAZ_Rawb Posts: 817

    It was deducting the full $20, but other discounts are applying after the $20 was taken off of their totals.

     

    So if a product was $40, and we deducted $20 and then took 50% off it would end up with a total of $10.

    But if product was the same $40 and the 50% off came first, and then the $20, you would get a total of $0.

     

    That's why you generally just see % discounts, because it doesn't matter if you take 50% off and then 20% off, or 20% off and then 50%, the order of operations doesn't matter so it always works out correctly. The old store seemed to always do dollar subtractions before the percentage subtractions so that is why it used to try to apply parts of the PC+ coupons to free items, the new store allows the administrator to set the order that the discounts are taken so we can adjust that sort of math.

  • DiomedeDiomede Posts: 15,225

    Diomede said:

    Like Joe 2018, I selected items only from the link with the coupon message.  The coupon gave a "Coupon not valid" error.

     

    FIXED - I repeated the cart with the same items and the coupon worked this time.  No "invalid coupon" error.

    Thank you for getting it all worked out.

  • N-RArtsN-RArts Posts: 1,523

    It worked for me. Thanks guys!

  • Robert FreiseRobert Freise Posts: 4,481

    Worked

  • AtiAti Posts: 9,143

    Richard Haseltine said:

    Amount should be right now, it was just given a little tweak.

    DAZ_Rawb said:

    It was deducting the full $20, but other discounts are applying after the $20 was taken off of their totals.

     

    So if a product was $40, and we deducted $20 and then took 50% off it would end up with a total of $10.

    But if product was the same $40 and the 50% off came first, and then the $20, you would get a total of $0.

     

    That's why you generally just see % discounts, because it doesn't matter if you take 50% off and then 20% off, or 20% off and then 50%, the order of operations doesn't matter so it always works out correctly. The old store seemed to always do dollar subtractions before the percentage subtractions so that is why it used to try to apply parts of the PC+ coupons to free items, the new store allows the administrator to set the order that the discounts are taken so we can adjust that sort of math.

    Thanks, Richard, and thanks for the explanation, Rawb. It now worked as it was supposed to. :)

  • LasciareLasciare Posts: 184

    It doesn't work for me. Before applying the coupon, I have 4 DO products for less than 20$ In my cart, with other products. After applying the coupon, I have a total balance of 4,93$ to pay for the 4 DO products.

  • amaragh22836920amaragh22836920 Posts: 199

    Is anyone else having problems with recent purchases where after installation via DIM the icon under smart content don't display and all you are seeing is an exclamation sign? This is happening to me with the products in the two recent bundles for Cleopatra and Royal Vizier, it just started happening since the release of those two bundles.

This discussion has been closed.