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Two small download issues

SnowSultanSnowSultan Posts: 3,643
edited December 1969 in The Commons

Just having a couple of small problems with some recent purchases and hopefully someone can help.

* The texture resource "Dirty Old Walls" gives a "Download Failed" message when trying to install with DIM.

* Where are the individual props in Merlin's Forge located? The installation only shows the two full scene files for me.


Thanks in advance.

Comments

  • bytescapesbytescapes Posts: 1,851
    edited December 1969

    SnowSultan said:
    The texture resource "Dirty Old Walls" gives a "Download Failed" message when trying to install with DIM.

    I've had the same problem, and I've filed a detailed ticket with Support asking them to take a look. With luck, they'll sort it out shortly.

  • FishtalesFishtales Posts: 6,162
    edited December 1969

    I had trouble with dirty old walls but it downloaded fine manually without using DIM.

  • MelanieLMelanieL Posts: 7,481
    edited December 1969

    SnowSultan said:
    Just having a couple of small problems with some recent purchases and hopefully someone can help.

    * The texture resource "Dirty Old Walls" gives a "Download Failed" message when trying to install with DIM.

    * Where are the individual props in Merlin's Forge located? The installation only shows the two full scene files for me.


    Thanks in advance.


    Re: Merlin's Forge - interesting, I can only see the scene files too - I'd not noticed that the individual props weren't there.
    I only installed the DS file not the Poser one - looking at the ReadMe, I think the Poser one contains the individual props (in Runtime-Libraries-Props) with DS materials (in Runtime-Libraries-Pose), so I guess we both need to install that too?
  • jhofflerjhoffler Posts: 38
    edited December 1969

    angusm said:
    SnowSultan said:
    The texture resource "Dirty Old Walls" gives a "Download Failed" message when trying to install with DIM.

    I've had the same problem, and I've filed a detailed ticket with Support asking them to take a look. With luck, they'll sort it out shortly.

    I also notice that the DIM info link for Dirty Old Walls goes to Texture Resource - GREENGROWTH (Product ID 18930) instead of the correct Product ID 19111. I have a feeling the author copied over product data for a previous product without updating / inserting all the fields. These lines from the DIM error log might mean that the download destination field in the DIM template is blank:

    WARNING: Error while downloading to file "IM00019111-01_TextureResourceDirtyOldWalls.zip", error setting up download file
WARNING: Network Error while downloading to file "": Operation canceled
  • Velvet GoblinVelvet Goblin Posts: 532
    edited December 1969

    MelanieL said:
    SnowSultan said:
    Just having a couple of small problems with some recent purchases and hopefully someone can help.

    * The texture resource "Dirty Old Walls" gives a "Download Failed" message when trying to install with DIM.

    * Where are the individual props in Merlin's Forge located? The installation only shows the two full scene files for me.


    Thanks in advance.


    Re: Merlin's Forge - interesting, I can only see the scene files too - I'd not noticed that the individual props weren't there.
    I only installed the DS file not the Poser one - looking at the ReadMe, I think the Poser one contains the individual props (in Runtime-Libraries-Props) with DS materials (in Runtime-Libraries-Pose), so I guess we both need to install that too?

    The Poser version does have individual props, so perhaps that's the way to do it.

  • SnowSultanSnowSultan Posts: 3,643
    edited December 1969

    Yes, installing the Forge Poser files does add all the individual props. I wish the Studio version didn't require all the usual Poser subfolders, but it's fine.

    Installing the Dirty Old Walls manually also works.


    Thanks very much.

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