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SOLVED - Anyone else having DIM troubles today?

DiomedeDiomede Posts: 15,225
edited October 2014 in The Commons

1st - I picked up a bunch of stuff in the PC anniversary sale, so thank you very much Daz.

However, and this is a big however, when I went to the DIM to install my purchases, I left, and when I came back, the DIM was uninstalling lots of my content. Now, my first thought might be that I inadvertently hit uninstall instead of install - except some of the DIM settings had changed. For example, I had hidden Bryce-related content, but now it was not hidden.

Now, I have been tryng to reinstall my content, and the DIM stops whenever my screensaver starts. Furthermore, it uninstalled Carrara, and even though I have reinstalled Carrara, it won't load. It is hanging in the startup and says (not responding).

See attached

Post edited by Diomede on

Comments

  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    I've been using DIM heavily on PC Sale stuff and all the updates Jen has been doing, without problems. Is it possible you have hard drive corruption? Your settings should be in an .ini file in C:\Users\[username]\AppData\Roaming\DAZ 3D\InstallManager\UserAccounts (on Win7) -- if you haven't tried to save changes (or you have and they aren't taking), we can see if that file is corrupt.

  • DiomedeDiomede Posts: 15,225
    edited October 2014

    Thanks for your quick reply. Well, now I have uninstalled and reinstalled Carrara and its related content - it is up and working again. The other content that DIM had uninstalled, I have reinstalled. A few tests have shown that it is working so far, except....

    When I open a Genesis 2 Female in Studio or one of its characters I get a "duplicate formula" error." See below. The character does load in Studio even though there is the error message. I do not get this error for a regular Genesis, Genesis 2 Male, or one of their characters. For the G2F, I get that error in Studio, but not in Carrara.

    duplicate_files.JPG
    618 x 416 - 31K
    Post edited by Diomede on
  • Richard HaseltineRichard Haseltine Posts: 102,745
    edited December 1969

    Did you have, and install a recent update for, Growing Up for G2F? If so you are seeing a problem caused by "left-overs" from the old version that DIM, or a manual install, won't have tidied up. I would remove the \Data\DAZ 3D\Genesis 2\Female\Morphs\Zev0\Growing Up folder and then reinstall the product

  • DiomedeDiomede Posts: 15,225
    edited December 1969

    Richard Haseltine said:
    Did you have, and install a recent update for, Growing Up for G2F? If so you are seeing a problem caused by "left-overs" from the old version that DIM, or a manual install, won't have tidied up. I would remove the \Data\DAZ 3D\Genesis 2\Female\Morphs\Zev0\Growing Up folder and then reinstall the product

    Thanks, Richard. That seems to have fixed it.

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