DAZ Studio 4.15 crashing at the splash screen

Hello! DAZ Studio 4.15 (64 bit) does not start on the system configuration: windows 10 (64bit), gigabyte Z590 UD, intel i7-11700, 16Gb RAM, GPU GTX-1060 6GB. everything worked fine before I changed the motherboard and processor. Windows did not reinstall. DAZ is crashing at the splash screen. no error messages appear. reinstalling DAZ does not help. what to do?

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,218

    Is it set to log in on launch? What security software are you using? How does the log fiel end:

    %AppData%/daz 3d/studio4/log.txt

  • dpressdpress Posts: 3
    edited May 2021

    the log file ends on a different line each time it is started. antivirus - kaspersky free. disabling the antivirus does not help. sorry, but I didn't quite understand what it means: "Is it set to log in on launch?"

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  • PerttiAPerttiA Posts: 10,024

    One thing that comes to mind when looking at the clip... Do you have any non-american/english letters in the path where you have installed Daz Studio, the database and/or your Content Library?

  • dpressdpress Posts: 3

    not. on another processor and motherboard, everything boots without problems. previous configuration of my system: intel i5-8500, gigabyte Z390 gaming X. I think the problem is somehow related to the processor or motherboard. but all other programs work fine on the new configuration.

  • dpressdpress Posts: 3

    I reinstalled the operating system, reinstalled DAZ and it worked. although you didn’t help me in any way, thank you for your participation. bye!

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