I really need DAZ to work but it keeps ghosting

I have an oppertunity for a side gig using DAZ. I am poor but scrimped and saved to buy a computer to run it. It is an ACER custom for new egg. It is an Aspire A515-55G. It has 12g ram and a MMX 330/350 with 2g. Brand new with windows 10 home. I am an advanced user going back to Victoria 3 when polygon dinasours roamed the earth. The last version of DAZ I used was v.10. I had a decent rig but we have crap power here and I blew that rig up. And the next one. And the next one after that. But those were desktops and I now know I can only use laptops. Problem was laptops at that time didnt really have actual cards so openCL was not supported so no gravity sim. My quest for photorealism demands gravity.

 That kind of bummed me out plus I had the little matter of basic survival for while. Things got better and I saw that you could get a laptop with a graphics card. Used web based installer and DAZ popped right up. Loaded some basic stuff...I.E...gen8f, clothes the provided hair...poof DAZ justs dissappaers. I have determined since then if you put any kind of load on it it will just go bye bye. I am talking to a nice lady from support, We started a month ago. I sent log files and so far It has been suggested not to use nividea view. I used nividea view to hurry up and crash it to send her a text file. I know all this stuff. In the past when DAZ crashed it at least stayed open even if it locked me up for long periods of time.

 I good at using DAZ but I am not a coder. I need DAZ to work and I dont see going through help center as viable so let me ask the community this...

 1. Are there any DAZ approved IT guys who could remote in and fix this. It would probably be easy work for the right geek and I am willing to pay for this.

 2. Could anybody recomend a sub 1000 laptop that can run DAZ reasonably well. I have to be able to do gravity simulations so I need openCL. I dont care if it takes two days to render something as long as it renders. I have to KNOW someone has installed DAZ and it works.I have an oppertunity to sell a kidney so I got one more shot at this. I prefer ACER but any brand known to work will do.

If someone wants to talk me through this I am game. I know my way around DAZ so I can do stuff and send logfiles. I suspect some kind of cascading memory leak/flood. But I know nothing John Snow

Please help

Comments

  • PerttiAPerttiA Posts: 10,024
    edited June 2021

    With the 2GB VRAM on MMX, your IRAY renders will be done by CPU (very slow). For IRAY renders performed by the GPU, you should have minimum 6GB's of VRAM

    12GB RAM may limit rendering on the CPU, it may even effect functionality and stability of the application in general at the point when your harddrive is used to compensate for the missing RAM, which may have been the case with your "basic stuff" making DS go poof...

    DS is not really a "laptop application"

    Post edited by PerttiA on
  • ebergerlyebergerly Posts: 3,255

    I would recommend that you open up Task Manager and look at the Performance Tab to see what's going on with your CPU and memory and so on. If you're running out of system RAM it should still work cuz it should use the cache on the hard drive, though probably slow as molasses. But rather than speculate, the only way to start figuring it out is to get data.

    You should also go into the Search bar and type "reliability history" and it will give you a graphical display of all the important events on your laptop in recent days/weeks, such as hardware problems, updates, driver installs, software crashes, etc. 

    A laptop with 12GB should be fine as long as you manage your DAZ scenes. And if you really want to speed up your renders and minimize the system requirements then you might consider post production and compositing, and rendering in layers (canvases) and blend them together in a compositor later on. That way you can break your scenes into small pieces that require few resources and render very fast. 

    And speaking of compositing, and the fact that you need gravity, you can do both (as well as a ton of other stuff) in Blender. And it's free, and it may run fine even though DAZ Studio is having problems.   

  • Thank you for the feedback. I am trying to work the problem with a ticket and these forums. This thread seems to hold the key. DAZ suggestion is to down load a specific beta but guess whet? You have to download and instal it through the download manager which does the same thing. As soon as I try to connect to DAZ with it to do the DL it vanishes.

    I dont wan t to have to learn something new like blender or maya.. And DAZ has a certien look to it I like.

    So this is my nothing works thread. What I really need is someone with skillz to remote in and fix this crap. I have sent the DAZ people the reliablity history of the crash. here it is...

    Problem Event Name: APPCRASH
    Application Name: DAZStudio.exe
    Application Version: 4.15.0.2
    Application Timestamp: 5ff62ba3
    Fault Module Name: LIBEAY32.dll
    Fault Module Version: 1.0.2.8
    Fault Module Timestamp: 573e3641
    Exception Code: c0000005
    Exception Offset: 00000000000e6643
    OS Version: 10.0.19042.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: c81c
    Additional Information 2: c81cd7cedf8d49133229c39584c52192
    Additional Information 3: bda0
    Additional Information 4: bda03be8c6ed9e0bb15e8f383af2bd38

    Extra information about the problem
    Bucket ID: ee90778323e8eab9da632fc67fb97ffd (1901415997273374717)

    On the thread I mentioned the guy who schooled me on this says DAZ will send a patch. Not true. here is the response

    Thank you for forwarding this information. I discussed this with another member of our team and here's what we've found:

    - We don't recommend using the next Daz Studio Beta release (coming sometime this summer) for Windows users as it might cause issues as it's focused primarily on Mac users at this time. 

    - Your drivers are pretty new and sometimes the newest ones can cause issues so you can either roll those back or try the current Beta Version:

    So I tried to download the beta and the DIMM did the same thing.Here is the event

    Faulting Application Path: C:\Program Files\DAZ 3D\DAZ3DIM1\DAZ3DIM.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: DAZ3DIM.exe
    Application Version: 1.4.0.67
    Application Timestamp: 5f2a38e1
    Fault Module Name: LIBEAY32.dll
    Fault Module Version: 1.0.2.8
    Fault Module Timestamp: 573e3641
    Exception Code: c0000005
    Exception Offset: 00000000000e6643
    OS Version: 10.0.19042.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: 0ca8
    Additional Information 2: 0ca81e1e9dfe2086aa7f4549ba4f8672
    Additional Information 3: af9b
    Additional Information 4: af9b6f3e710e61d9218c66d98e40c36a

    Extra information about the problem
    Bucket ID: fa0292b453bf2773a8c2b453eb57ddb9 (1784186674915827129)

    DAZ needs to quit iterating right now and bulletproof their program. I understand Microshaft is a nightmare but you arent going to sell content if nobody can use the program

  • IceCrMnIceCrMn Posts: 2,141

    That's a known problem with a recent Windows update.

    Put in a help ticket and support will send you replacements for the LIBEAY32.dll file.

     

    Help desk link

    https://helpdaz.zendesk.com/hc/en-us/requests/new

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