Access Violation nvcuda64.dll
ebergerly
Posts: 3,255
Okay, this has gotten annoying enough that I've decided to try to find the culprit. I've seen other posts in the forums this year with a few folks having apparently the identical problem, but no clear resolution.
So I'm on Windows 10, with an AMD CPU, and it seems to happen when I'm running D|S 4.15.0.2, the last non-beta released in January. And it seems to happen when I've got a scene loaded (it's happened with various different scenes) and I'm moving stuff around. And I *think* that moving stuff while in Iray preview mode is most likely to cause the crash, though it probably happened before in just OpenGL preview since I don't make a habit of moving stuff whle in Iray preview. Running out of RAM or VRAM isn't an issue, since I've got 64GB of RAM and this happened most recently in a scene that uses only 4GB of my 8GB GPU VRAM in Iray preview mode.
The D|S crash windows that pops up is shown below, and it basically says there was an access violation with the nvcuda64.dll, so clearly it's somewhat related to Iray. I checked, and that DLL does exist at that location, so it's there, but apparently it can't be accessed. And I'm signed in as an administrator.
Now this has happened with some older NVIDIA drivers, and also with the latest Studio drivers I just downloaded yesterday. And it's been happening for months, though only occasionally, and there's no reproducible steps to replicate the problem. And I've had no problems with any other software in recent years, and I use a lot of software. I'm rendering with an RTX-2070 Super plus a GTX-1080ti.
And here's the relevant piece of the log file, which tells me nothing other than it was going along rendering the Iray preview and then just stopped, and then I restarted D|S a while later. And W10 Reliability History has no entries for the crash.
2021-06-07 12:02:46.658 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Updating lights. 2021-06-07 12:02:46.658 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Updating object flags. 2021-06-07 12:02:46.658 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Updating caustic portals. 2021-06-07 12:02:46.658 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Updating decals. 2021-06-07 12:02:46.661 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Allocating 1-layer frame buffer 2021-06-07 12:02:46.667 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Using interactive scheduling, caustic sampler disabled 2021-06-07 12:02:46.682 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Initializing OptiX Prime for CUDA device 1 2021-06-07 12:02:46.689 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Initializing OptiX for CUDA device 0 2021-06-07 12:02:46.793 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Rendering with 2 device(s): 2021-06-07 12:02:46.793 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : CUDA device 1 (GeForce GTX 1080 Ti) 2021-06-07 12:02:46.794 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : CUDA device 0 (GeForce RTX 2070 SUPER) 2021-06-07 12:02:46.794 Iray [INFO] - IRAY:RENDER :: 1.0 IRAY rend info : Rendering... 2021-06-07 12:02:46.794 Iray [INFO] - IRAY:RENDER :: 1.4 IRAY rend progr: CUDA device 1 (GeForce GTX 1080 Ti): Processing scene... 2021-06-07 12:02:46.794 Iray [INFO] - IRAY:RENDER :: 1.5 IRAY rend progr: CUDA device 0 (GeForce RTX 2070 SUPER): Processing scene... 2021-06-07 12:02:46.795 Iray [VERBOSE] - IRAY:RENDER :: 1.15 IRAY rend stat : Geometry memory consumption: 892.352 KiB (device 0), 0.000 B (host) 2021-06-07 12:20:35.282 +++++++++++++++ DAZ Studio 4.15.0.2 starting +++++++++++++++++ 2021-06-07 12:20:35.282 Performing cleanup... 2021-06-07 12:20:35.292 Release Cycle: General Release 2021-06-07 12:20:35.292 Platform bits: 64 2021-06-07 12:20:35.292 Qt Version: 4.8.7 2021-06-07 12:20:35.292 OpenSubdiv Version: 3.0.0
Does this ring a bell with anyone? I'm wondering if one of the newer D|S betas may have fixed an issue?
Thanks.
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Comments
One card is RTX and the other isn't. Could that be an issue?
Okay, well I think it's safe to say that this happens when the view is set to Iray preview and you adjust stuff. Either directly by manipulating the move/rotation/scale in the Iray preview window, or maybe while adjusting those things in the UI while Iray preview is enabled. I have a simple scene with just an office desk and chair, very low mesh, and I add a G8 into the scene, and if I do stuff like scale an overhead emisslve light plane enough times (using the manipulator) I can get it to crash. So I think somethings going on with Iray preview updating. And if it takes a long time to update due to scene contents it seems more likely to crash.
I'm wondering if the Iray preview update gets laggy then maybe Iray can't update fast enough and just gives up.
That's a good point...they both show up and do the render, and they both show up in the NVIDIA control panel, and both use the same driver according to the NVIDIA website, but maybe they don't play nice together with Iray. That would sure give me a frowny face
OK, well I got it to crash with just the RTX card enabled, so that kinda points to it being a generic problem I think.
And I just downloaded the latest beta 4.15.0.14 and the same thing happens. In fact it was easier to get DAZ to crash. Just opened the scene, went into Iray preview, scaled an emissive plane in one direction, and BAM, D|S crashed.
FWIW, it occurred to me that since this DAZ Studio crash can be often repeated by adjusting scene objects while in Iray preview (specifically I can reproduce it by adjusting the length & width of an emissive light plane enough times) that seems to possibly implicate the PCI bus, since adjusting stuff in Iray preview requires PCI communication between the GPU doing the real time rendering and the DAZ Studio UI using the main memory and CPU to allow the user to adjust stuff. So it occurred to me that maybe I should try to update the AMD chipset drivers on my MB, since they include drivers for PCI communications.
So I went ahead and updated the chipset drivers (something I haven't done in years) and then loaded the scene I've been using and started adjusting the emissive light plane. Well, unfortunately, it crashed again with the same NVCUDA64.DLL error.
I dunno, it sure seems like this is starting to point more and more to a DAZ Studio issue rather than a hardware issue or NVIDIA driver issue. As I mentioned before, I've tested all the hardware I can think of, tried 3 different NVIDIA drivers, 2 versions of DAZ Studio, updated chipset drivers, disabled my older GTX-1080ti card, and nothing seems to help.
Strange. This is the first time in years I can recall having a nagging crashing issue with DAZ Studio.
I'm having the same error while adjusting a G3 figure with Iray preview on (RTX2060). There are no other objects in the scene aside from the G3 figure (with clothes/hair) and one distant light source. Access Violation on nvcuda64.dll. It happens again and again and again. My PC drivers are up to date, latest version of Daz Studio (4.15.0.2), and latest version of Nvidia Studio Drivers (471.68) just installed a few hours ago.
No solution in sight. Its VERY frustrating.
DAZStudio.exe caused ACCESS_VIOLATION in module "C:\WINDOWS\system32\DriverStore\FileRepository\nvdmsi.inf_amd64_0b1c25ff7df11368\nvcuda64.dll" at 0033:00000000BFFD2D47
DAZStudio.exe caused ACCESS_VIOLATION in module "C:\WINDOWS\system32\DriverStore\FileRepository\nvdmsi.inf_amd64_0b1c25ff7df11368\nvcuda64.dll" at 0033:00000000BFFD2D4B
DAZStudio.exe caused ACCESS_VIOLATION in module "C:\WINDOWS\system32\DriverStore\FileRepository\nvdmsi.inf_amd64_0b1c25ff7df11368\nvcuda64.dll" at 0033:00000000BFFD2D90
After completing my render, a few adjustments at a time between crashes, it seems pretty certain to me that your app has a memory leak and likely unhandled exceptions during iray preview. It would probably be a good idea to run it through a profiler/test to locate trouble spots. Good luck !!
Same here, it seems to be a problem of DAZ and not of my computer or GPU, since I'm having the very same issue since I updated Studio
I had this issue and eventually traced it down to the normal maps on one Genesis 3 figure. I fixed it by using GIMP to merge layers on each of the maps, and saving over the old maps. Sent DAZ a support ticket to make them aware of the issue. (The normal maps were from Ivan 7, btw. Hasn't happened with other figures I have, but I haven't tested all of them.)
I started having this issue repeatedly during the last two/three Beta versions of Daz Studio 4.15.
I have a 1080 Ti, i7 7700K and 32Gb of RAM.
It mostly happens during Iray Preview when I select things like cameras in the Scene view, it just instantly crashes to desktop and shows the Troubleshooting window.
DAZ Studio became really unstable and buggy after the 4.15 release, older versions worked so much better.
I just had the exact same crash when selecting a camera with Iray preview. Also the same
DAZStudio.exe caused ACCESS_VIOLATION in module "C:\WINDOWS\system32\DriverStore\FileRepository\nvdmsi.inf_amd64_0b1c25ff7df11368\nvcuda64.dll" at 0033:00000000BFFD2D47
as reported by ImagineThatCGI
Hi, try to add an exception into your anti-virus for your dazstudio executable
This is not the fault of external programs
This is Daz, Daz Studio is the thing at fault here. Iray within Daz is bugged and crashes thanks to Daz underdeveloping the client.
There is no solution, other than to workaround the crash. Daz Staff will never fix this until a new driver from Nvidia helps to overcompensate for Daz Staff's inability to fix their software.