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27 emails about an item in my cart!!!

wolfishwoman3wolfishwoman3 Posts: 1
in The Commons

I received 27 emails since last night to “remind” me about having one item in my cart - placed there yesterday.  This is ridiculous,  please don’t do this again.  You need to correct whatever caused this.

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,718

    Yes, it's a new feature and it mis-behaved; we apologise, it was shut down for fixing but not in time to stop some people getting a flood. That should be fixed now, though the opt-out is separate from the newsletter so if you don't want these at all you should unsubscribe to one of them.

  • NovicaNovica Posts: 23,905

    I haven't seen this- how long does an item have to be in your cart for you to get an email? Is it an end of the day thing or what? And where is the subscribe/ unsubscribe option? 

  • HorusRaHorusRa Posts: 1,664

    Yeah that was pretty bad. I saved my cart for the next afternoon and got blasted too.

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